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Online & Mobile Banking

Use Online & Mobile Banking simply and securely from home

Online & Mobile Banking makes your life easier. Take care of your banking business whenever and wherever you like. Save time and money by executing payment and securities transactions via Online & Mobile Banking.

Do you want to access online and mobile banking?   Login

Do you have any questions?

Don't know what to do next? Here you'll find instructions on all aspects of online and mobile banking. 

The advantages of Online & Mobile Banking

Save time and money

    

  • Pay securely. In no time.

  • Track your account. Via push notifications.

  • Together for the environment. Switch now to e-documents.

3 Steps to Online & Mobile Banking: Credit Suisse Direct

  • 1. Apply online

  • 2. Receive access data

  • 3. Set up and log in

Questions?

Here you'll find instructions on all aspects of online and mobile banking. 

Learn more

It's a lot easier than you think

Pay securely. In no time.

With the Credit Suisse Direct app, you can scan bills and pay them in just a few clicks. There is no need to type in the reference number and other payment details.
 

Track your account. Via push notification.

Thanks to automatic notification of account movements, new e-documents, or changed market data, you are always informed. Choose how you want to be notified in the Credit Suisse Direct app.
 

Download Credit Suisse Direct App (App Store)

Download Credit Suisse Direct App (Google Play)

Further Online & Mobile Banking benefits

Credit Suisse Direct, our secure Online & Mobile Banking service for private clients, makes banking a joy. Our intuitive navigation quickly takes you where you want to go. Save money by making payments and carrying out securities transactions via Online & Mobile Banking.

  • Payment assistant for quick payments
  • View and approve electronic bills
  • Trade securities and currencies on more than 70 stock exchanges around the world
  • View and extend mortgages
  • Manage country settings for Maestro cards
  • Fast, efficient support with screen sharing function

Benefits of the app

Whether at home on the sofa, on vacation, or on the train: The Credit Suisse Direct app lets you take care of your banking business wherever and whenever you like – on your smartphone or tablet. Enjoy convenient, flexible banking, and the highest security standards with SecureSign.

  • Scan bills and pay them more quickly
  • Create a personal watchlist for monitoring relevant securities
  • Receive push messages for account movements and e-documents
  • Send and receive QR payments
  • Find branches and ATMs
  • Get support with callback service

Do you have any questions?

Don't know what to do next? Here you'll find instructions on all aspects of online and mobile banking. 

Download Credit Suisse Direct App

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Highest security standards with
SecureSign

With Online & Mobile Banking from Credit Suisse, you'll benefit from SecureSign – a state-of-the-art, easy-to-use security procedure. When you log in or make an individual payment, you will be shown an image that only you can decrypt. The SecureSign app is used to decrypt the image.

Important security factor: your awareness

Credit Suisse gives top priority to security in Online & Mobile Banking. It is also important for you to be alert. Credit Suisse will never ask you to disclose your personal information via email, text message, or telephone. If you receive such an email, please delete it immediately.

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The advantages of e‑documents for you

Using e-documents gives you a way to have bank documents, such as tax-related documents, sent electronically as PDF files so you can view them in your document box.

  • Fast – all documents immediately viewable in your online banking and available for 36 months.
  • Convenient – thanks to the filter function, find specific documents (e.g. for your tax return).
  • Free of charge – no fees for you.
  • Secure – protected by digital signature.
  • Environmentally friendly – reduce paper consumption together.
Sign up for e-documents

Manage your liquidity with balance optimizer

Would you like to control your available liquidity according to your own needs? With the Credit Suisse Balance Optimizer, you make your own rules for automated account transfers.

PDF Balance Optimizer

Do you have any questions?

Don't know what to do next? Here you'll find instructions on all aspects of online and mobile banking. 

Mortgages – view and extend online

In your Online Banking account, you will see a list of your mortgages and the contractual details such as the current interest rate, the term, and the current credit volumes. You may also quickly and easily extend your mortgage yourself.

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Use eBill. Pay smarter. 

eBill allows you to receive your bills where you pay them: directly in Online Banking. This enables you to process your payments in an efficient, secure, and paperless manner. 

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eBill PDF

Cardservice – credit card spending at a glance

In addition to Credit Suisse Online Banking, you also have access to cardservice – an online platform with all relevant information about your credit cards. If you have questions about your credit card please contact the issuer, Swisscard AECS GmbH, directly.

Credit Suisse prepaid cards app

The Credit Suisse prepaid card app gives you the perfect overview

View your card charges, cash withdrawals, spending, and the current card balance of your Credit Suisse Prepaid card or Travel Cash card. If you have any questions (or have lost your smartphone), please contact Swiss Bankers Prepaid Services at +41 31 710 12 15, Monday to Friday, 8:00 a.m. to 6:00 p.m.

Communicate safely with SecureMail

We are firmly committed to protecting your data.

With SecureMail, you can send and receive your confidential banking information using a secure communications channel. SecureMail is available exclusively to our private clients. If you have any questions please contact your relationship manager, or make an appointment for a consultation at one of our branches.

Login SecureMail

Do you have any questions?

Don't know what to do next? Here you'll find instructions on all aspects of online and mobile banking. 

Manage your cash efficiently with Balance Optimizer