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Online & Mobile Banking

Online & Mobile Banking

Enjoy the freedom to review account statements from home, pay a bill while on the go, or check your securities safekeeping account on the train. On your computer, smartphone, or tablet – Online & Mobile Banking from Credit Suisse lets you bank wherever and whenever you like.

Your benefits

  • Keep track of your accounts and securities safekeeping accounts
  • Make payments and execute account transfers
  • Trade securities
  • Receive banking receipts electronically

Save Time and Money

Credit Suisse Direct, our secure Online & Mobile Banking service for private clients, makes banking a joy. Our intuitive navigation quickly takes you where you want to go. Save money by making payments and carrying out securities transactions via Online & Mobile Banking.

Other benefits

  • Payment assistant for quick payments
  • View and approve electronic bills
  • Trade securities and currencies on more than 70 stock exchanges around the world
  • View and extend mortgages
  • Manage country settings for Maestro cards
  • Fast, efficient support with screen sharing function

Credit Suisse Direct: Use the Mobile App

Whether at home on the sofa, on vacation, or on the train: The Credit Suisse Direct app lets you take care of your banking business wherever and whenever you like – on your smartphone or tablet. Enjoy convenient, flexible banking, and the highest security standards with SecureSign.

Your benefits

  • Scan bills and pay them more quickly
  • Create a personal watchlist for monitoring relevant securities
  • Receive push messages for account movements and e-documents
  • Send and receive QR payments
  • Find branches and ATMs
  • Get support with callback service

Contact Us

Would you like more information about Online & Mobile Banking? Schedule a personal consultation or call our Customer Service Center.

  • 0848 880 840

Take care of your banking business quickly, easily, and securely – wherever and whenever you like.

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Highest Security Standards with

With Online & Mobile Banking from Credit Suisse, you'll benefit from SecureSign – a state-of-the-art, easy-to-use security procedure. When you log in or make an individual payment you will be shown an image that only you can decrypt. The SecureSign app is used to decrypt the image.

Three Steps to Your SecureSign

Requesting SecureSign is easy with Online Banking.

  1. Log in to Online Banking.
  2. Go to the "Client Center" tab, and register for SecureSign under "My Profile."
  3. Once you have registered, you will receive your personal activation image by letter and SecureSign will be activated for you.

Note: Please keep the letter with your personal activation image in a safe place. You will need the image to reinstall the SecureSign app.

Request SecureSign directly in Online Banking

Request SecureSign

Set up SecureSign on a new device

  • Download the free SecureSign app from the App Store or the Google Play Store.
  • You can find the app for your mobile device using the search term "SecureSign."
  • Go to the Online Banking home page on your computer (PC or Mac).
  • Enter your user ID and your password.
  • Select the "SecureSign" function and follow the instructions.
  • Start the SecureSign app on your mobile device.
  • Scan the activation image you received by letter.
  • Then follow the directions until you have successfully completed the set-up procedure.
copy PDF Set up a mobile device copy PDF Set up another mobile device copy PDF Set up with two mobile devices

Important Security Factor: Your Awareness

Credit Suisse gives top priority to security in Online & Mobile Banking. It is also important for you to be alert. Credit Suisse will never ask you to disclose your personal information via email, text message, or telephone. If you receive such an email, please delete it immediately.

copy PDF What you need to know about cybersecurity

E-documents for Protecting the Environment

Using e-documents gives you a way to have bank statements, such as tax-related documents, sent to you electronically as PDF files and view them in your document box. That way you can play your part in protecting the environment.

Sign up for e-documents

Use our online form.

Sign up for e-documents
Digital Signature

Credit Suisse Online & Mobile Banking: SecureSign

Manage Your Liquidity with Balance Optimizer

Would you like to control your available liquidity according to your own needs? With the Credit Suisse Balance Optimizer, you make your own rules for automated account transfers.

copy PDF Balance Optimizer

Mortgages – View and Extend Online

In your Online Banking account, you will see a list of your mortgages and the contractual details such as the current interest rate, the term, and the current credit volumes. You may also quickly and easily extend your mortgage yourself.

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The New eBill

Electronic bills are replacing conventional, paper-based invoicing. Today's electronic bill is now called "eBill." The new eBill can also be used to pay your invoices quickly, securely, and on a paperless basis directly from your Online Banking account.

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Cardservice – Credit Card Spending at a Glance

In addition to Credit Suisse Online Banking, you also have access to cardservice – an online platform with all relevant information about your credit cards. If you have questions about your credit card please contact the issuer, Swisscard AECS GmbH, directly.

Credit Susse Prepaid Cards App

The Credit Suisse prepaid card app gives you the perfect overview

View your card charges, cash withdrawals, spending, and the current card balance of your Credit Suisse Prepaid card or Travel Cash card. If you have any questions (or have lost your smartphone), please contact Swiss Bankers Prepaid Services at +41 31 710 12 15, Monday to Friday, 8:00 a.m. to 6:00 p.m.

Communicate Safely with SecureMail

We are firmly committed to protecting your data.

With SecureMail, you can send and receive your confidential banking information using a secure communications channel. SecureMail is available exclusively to our private clients. If you have any questions please contact your relationship manager, or make an appointment for a consultation at one of our branches.

Login SecureMail

Manage your cash efficiently with Balance Optimizer