Service & Support

On this page, you will find answers to frequently asked questions, guides and useful information for private and corporate clients.

Manage / new products

• CSX
• Open Bonviva Banking package
• Ordering Viva Banking

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Manage my accounts

• Account statements 
• Payment slips
• Death

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Pension provision

• Open 3rd pillar account 
• 3rd pillar tax statement
• 2nd pillar account opening

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Manage my cards

• Block debit card
  
• Block credit card
• Change country settings

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Security & privacy

• Online Banking Login 
  
• New mobile device 
• Forgot password

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Manage my payments

• Enter new payment 
• Find my IBAN 
  
• Payment investigations

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Manage my business

• Change address instruction
• Change holder’s address
• Change specimen signature
  

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Manage my personal details

• Name change
• Change of address 
• Power of attorney

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Financing my dreams

• New mortgage 
• Increasing a mortgage 
• Paying back a mortgage 

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Manage my portfolio

• Buy/Sell securities
• Ordering tax statement
• Open deposit account

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