Board of Directors Escalation Process

Escalation Process

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Reporting of potential compliance, legal, regulatory or ethical misconduct (Escalation Process)

Our most valuable asset is our reputation for integrity and fair dealing. Credit Suisse encourages its employees to report violations of laws, rules, regulations or the Code of Conduct internally. Reports should be made directly to the relevant line managers, Compliance, Human Resources, the General Counsel or, where appropriate, directly to the corresponding higher level within Credit Suisse in accordance with our policies and procedures. Reports may be made on a confidential, anonymous basis. The Credit Suisse Integrity Hotline serves as another tool to escalate potential legal, regulatory or ethical misconduct.

In the case of alleged violations by the Chief Executive Officer or senior financial officers (Chief Financial Officer, head of Accounting or Controlling and persons performing similar functions) reports should be made to the Credit Suisse General Counsel or to the Audit Committee of the Board of Directors.

Retaliation against any employees for reports made in good faith is prohibited.

This process is subject to supervision by the Audit Committee of the Board of Directors of Credit Suisse. It receives regular updates on significant reports received as well as on measures taken.

Persons outside Credit Suisse who wish to report violations of laws, rules and regulations or the Credit Suisse’s Code of Conduct may address their reports either in writing directly to the Secretary to the Board of Directors of Credit Suisse or may call the Swiss Hotline (0 800 12 13 14) when located in Switzerland or the US Integrity Hotline (877 248 1180), when located in the USA.

Credit Suisse

Corporate Secretary
Ms. Joan Elizabeth Belzer
CH-8070 Zurich