Legal Notes Mumbai Bank Branch

Mumbai Bank Branch

Credit Suisse AG, Mumbai Branch
10th Floor, Ceejay House, Plot F, Shivsagar Estate, Dr Annie Besant Road, Worli,
Mumbai 400 018
Ph: 022 6777 3400
Fax: 022 6777 3600

Mr. Sandeep Agarwal
Ph: 022 6777 3511
Fax: 022 6777 3600

Mr. Neil Bharadwaj
Ph: 022 6777 3621
Fax: 022 6777 3600

Mr. Ravi Sureka
Ph: 022 6777 3647
Fax: 022 6777 3600

Mr. Yogesh Bachwani
Ph: 022 6777 3417
Fax: 022 6777 3600

Details

Bank IFSC/NEFT Code: CRES0000001

Helpdesk Queries

Mr. Yogesh Bachwani
Ph: 022 6777 3417
Fax: 022 6777 3600

Mr. Ravi Sureka
Ph: 022 6777 3647
Fax: 022 6777 3600

Customer Service Policies / Guidelines

Customer Service Policy PDF
Cheque Collection Policy PDF
Compensation Policy PDF
Deposit Policy PDF
Customer Redressal Policy PDF
Unclaimed Deposits & Inoperative Accounts Policy PDF
Citizen's Charter & Code of Customer Rights PDF
Information on Banking Ombudsman PDF
Detailed Statement of Complaints PDF
DICGC Notice PDF
Unclaimed​ Deposits/Inoperative Accounts PDF
Fair Practice Code for Lenders PDF
Advances granted to Individual Borrowers PDF
Customer Acceptance, Customer Care and Customer Severance Policy PDF

Important Information

Account Opening Forms: For Deposit Products:
- Corporate Client
PDF
Account Opening Forms: For Deposit Products:
- Non-Corporate Client
PDF
Account Opening Forms: For Deposit Products:
- Non-Resident
PDF
Account Opening Forms: For Loans and Advances PDF
Anti Money Laundering and Know Your Client Guidelines PDF
Marginal Cost of Funds based Lending Rate PDF
Tariff Structure for Services PDF
Terms and Conditions:
- Corporates
PDF
Terms and Conditions:
- Non-Corporates
PDF
Terms and Conditions:
- Non-Resident
PDF
Deposit Rate Chart PDF

Beware of fictitious offers / lottery winnings / cheap funds offer RBI Advisory

RBI Advisory PDF
RBI Press Release PDF

Disclosures

Audited Financial Statements:  
FY 2010-11:
- Audited Financial Statements FY 2011
ZIP
FY 2011-12:
- Audited Financial Statements FY 2012
ZIP
FY 2012-13:
- Audited Financial Statements FY 2013
ZIP
FY 2013-14:
- Audited Financial Statements FY 2014
ZIP
FY 2014-15:
- Audited Financial Statements FY 2015
ZIP
FY 2015-16:
- Audited Financial Statements FY 2016
PDF
FY 2016-17:
- Audited Financial Statements FY 2017
PDF
FY 2017-18:
- Audited Financial Statements FY 2018
PDF
FY 2018-19:
- Audited Financial Statements FY 2019  
PDF
Basel II / III Disclosures:
 
FY 2010-11:
- Basel II Disclosure - March 2011 PDF
FY 2011-12:
- Basel II Disclosure - September 2011 PDF
- Basel II Disclosure - March 2012 PDF
- Capital adequacy ratio 2011-2012 PDF
FY 2012-13:
- Basel II Disclosure - September 2012 PDF
- Basel II Disclosure - March 2013 PDF
- Capital adequacy ratio 2012-2013 PDF
FY 2013-14:
- Basel III Disclosure - September 2013 PDF
- Basel III Disclosure - December 2013 PDF
- Basel III Disclosure - March 2014 PDF
- Capital adequacy ratio 2013-2014 PDF
FY 2014-15:
- Basel III Disclosure - June 2014 PDF
- Basel III Disclosure - September 2014 PDF
- Basel III Disclosure - December 2014 PDF
- Basel III Disclosure - March 2015 PDF
FY 2015-16:
- Basel III Disclosure - June 2015 PDF
- Basel III Disclosure - September 2015 PDF
- Basel III Disclosure - December 2015 PDF
- Basel III Disclosure - March 2016 PDF
FY 2016-17:
- Basel III Disclosure - June 2016 PDF
- Basel III Disclosure - September 2016 PDF
- Basel III Disclosure - December 2016 PDF
- Basel III Disclosure - March 2017 PDF
FY 2017-18:
- Basel III Disclosure - June 2017 PDF
- Basel III Disclosure - September 2017 PDF
- Basel III Disclosure - December 2017 PDF
- Basel III Disclosure - March 2018 PDF
FY 2018-19:
- Basel III Disclosure - June 2018 PDF
- Basel III Disclosure - September 2018 PDF
- Basel III Disclosure - December 2018 PDF

- Basel III Disclosures - March 2019

PDF
FY 2019-20:  
- Basel III Disclosures - June 2019 PDF
Annual Report on CSR:  
FY 2014-15:
Annual Report on CSR
PDF
FY 2015-16:
Annual Report on CSR
PDF
FY 2016-17:
Annual Report on CSR
PDF
FY 2017-18:
Annual Report on CSR
PDF
FY 2018-19:
Annual Report on CSR
PDF