Investment Banking in India Mumbai Bank Branch
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Credit Suisse AG, Mumbai Branch
10th Floor, Ceejay House, Plot F, Shivsagar Estate, Dr Annie Besant Road, Worli,
Mumbai 400 018
Ph: 022 6777 3400
Fax: 022 6777 3600
Mr. Rajiv Baruah
Ph: 022 6777 3456
Fax: 022 6777 3600
Mr. Neil Bharadwaj
Ph: 022 6777 3621
Fax: 022 6777 3600
Mr. Ravi Sureka
Ph: 022 6777 3647
Fax: 022 6777 3600
Mr. Yogesh Bachwani
Ph: 022 6777 3417
Fax: 022 6777 3600
Details
Bank IFSC/NEFT Code: CRES0000001
Helpdesk Queries
Mr. Yogesh Bachwani
Ph: 022 6777 3417
Fax: 022 6777 3600
Mr. Ravi Sureka
Ph: 022 6777 3647
Fax: 022 6777 3600
Customer Service Policies / Guidelines
| Customer Service Policy | |
| Cheque Collection Policy | |
| Compensation Policy | |
| Deposit Policy | |
| Customer Redressal Policy | |
| Unclaimed Deposits & Inoperative Accounts Policy | |
| Citizen's Charter & Code of Customer Rights | |
| Information on Banking Ombudsman | |
| Detailed Statement of Complaints | |
| DICGC Notice | |
| Unclaimed Deposits/Inoperative Accounts | |
| Fair Practice Code for Lenders | |
| Advances granted to Individual Borrowers | |
| Customer Acceptance, Customer Care and Customer Severance Policy |
Important Information
| Account Opening Forms: For Deposit Products: - Corporate Client |
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| Account Opening Forms: For Deposit Products: - Non-Corporate Client |
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| Account Opening Forms: For Deposit Products: - Non-Resident |
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| Account Opening Forms: For Loans and Advances | |
| Anti Money Laundering and Know Your Client Guidelines | |
| Marginal Cost of Funds based Lending Rate | |
| Tariff Structure for Services | |
| Terms and Conditions: - Corporates |
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| Terms and Conditions: - Non-Corporates |
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| Terms and Conditions: - Non-Resident |
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| Deposit Rate Chart |
Disclosures
| Audited Financial Statements: | |
| FY 2010-11: - Audited Financial Statements FY 2011 |
ZIP |
| FY 2011-12: - Audited Financial Statements FY 2012 |
ZIP |
| FY 2012-13: - Audited Financial Statements FY 2013 |
ZIP |
| FY 2013-14: - Audited Financial Statements FY 2014 |
ZIP |
| FY 2014-15: - Audited Financial Statements FY 2015 |
ZIP |
| FY 2015-16: - Audited Financial Statements FY 2016 |
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| FY 2016-17: - Audited Financial Statements FY 2017 |
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| FY 2017-18: - Audited Financial Statements FY 2018 |
| Basel II / III Disclosures: |
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| FY 2010-11: | |
| - Basel II Disclosure - March 2011 | |
| FY 2011-12: | |
| - Basel II Disclosure - September 2011 | |
| - Basel II Disclosure - March 2012 | |
| - Capital adequacy ratio 2011-2012 | |
| FY 2012-13: | |
| - Basel II Disclosure - September 2012 | |
| - Basel II Disclosure - March 2013 | |
| - Capital adequacy ratio 2012-2013 | |
| FY 2013-14: | |
| - Basel III Disclosure - September 2013 | |
| - Basel III Disclosure - December 2013 | |
| - Basel III Disclosure - March 2014 | |
| - Capital adequacy ratio 2013-2014 | |
| FY 2014-15: | |
| - Basel III Disclosure - June 2014 | |
| - Basel III Disclosure - September 2014 | |
| - Basel III Disclosure - December 2014 | |
| - Basel III Disclosure - March 2015 | |
| FY 2015-16: | |
| - Basel III Disclosure - June 2015 | |
| - Basel III Disclosure - September 2015 | |
| - Basel III Disclosure - December 2015 | |
| - Basel III Disclosure - March 2016 | |
| FY 2016-17: | |
| - Basel III Disclosure - June 2016 | |
| - Basel III Disclosure - September 2016 | |
| - Basel III Disclosure - December 2016 | |
| - Basel III Disclosure - March 2017 | |
| FY 2017-18: | |
| - Basel III Disclosure - June 2017 | |
| - Basel III Disclosure - September 2017 | |
| - Basel III Disclosure - December 2017 | |
| - Basel III Disclosure - March 2018 | |