Investment Banking in India Mumbai Bank Branch
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Credit Suisse AG, Mumbai Branch
10th Floor, Ceejay House, Plot F, Shivsagar Estate, Dr Annie Besant Road, Worli,
Mumbai 400 018
Ph: 022 6777 3400
Fax: 022 6777 3600
Mr. Sandeep Agarwal
Ph: 022 6777 3511
Fax: 022 6777 3600
Mr. Neil Bharadwaj
Ph: 022 6777 3621
Fax: 022 6777 3600
Ms. Harshda Dubey
Phone: +91 22 6777 3745
Fax: 022 6777 3600
Mr. Shivbahadur Singh
Ph: 022 6777 3695
Fax: 022 6777 3600
Details
Bank IFSC/NEFT Code: CRES0000001
Helpdesk Queries
Mr. Shivbahadur Singh
Ph: 022 6777 3695
Fax: 022 6777 3600
RTGS/NEFT 24x7 Operationalization
Availability timings of RTGS/NEFT for customers:
For Inward transactions, the RTGS/NEFT facility is available 24 hours to the customers and for Outward transactions, the RTGS/NEFT facility is available till 6:30 PM to the customers on working days.
Ms. Harshda Dubey
Phone: +91 22 6777 3745
Fax: 022 6777 3600
| Customer Service Policies / Guidelines | |
|---|---|
| Customer Service Policy | |
| Deposit Policy | |
| Unclaimed Deposits & Inoperative Accounts Policy | |
| Citizen's Charter & Code of Customer Rights | |
| Information on Banking Ombudsman | |
| Detailed Statement of Complaints | |
| DICGC Notice | |
| Fair Practice Code for Lenders | |
| Advances granted to Individual Borrowers | |
| Protected Disclosure Scheme | |
| Important Information | |
|---|---|
| Account Opening Forms: For Deposit Products: - Corporate Client |
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| Account Opening Forms: For Deposit Products: - Non-Corporate Client |
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| Account Opening Forms: For Deposit Products: - Non-Resident |
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| Account Opening Forms: For Loans and Advances | |
| Anti Money Laundering and Know Your Client Guidelines | |
| Marginal Cost of Funds based Lending Rate | |
| Tariff Structure for Services | |
| Terms and Conditions: - Corporates |
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| Terms and Conditions: - Non-Corporates |
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| Terms and Conditions: - Non-Resident |
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| Deposit Rate Chart | |
| Unclaimed Deposits and Accounts | |
| Income Recognition Asset Classification and Provisioning | |
Deposit Insurance and Credit Guarantee Corporation
| Reserve Bank of India Notifications | |
|---|---|
| Integrated Ombudsman Schemes | |
ASBA – Application Supported By Blocked Amount
Mr Manoj Shetty
Ph : 022 6777 3510
Fax: 022 6777 3600
Depository Services
DP Registration ID
IN-DP-450-2020
Attention Investors
Prevent Unauthorized Transactions in your demat account.
Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL on the same day issued in the interest of investors.
KYC is one time exercise while dealing in securities markets – once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.
No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.
Filing complaints with the Depository Participant
Grievance Redressal Mechanism (PDF)
Filing complaints on SCORES- Easy & Quick
a. Register on SCORES portal
b. Mandatory details for filling complaints on SCORES
i. Name, PAN, Address, Mobile Number, E-mail ID
c. Benefits:
ii. Effective Communication
iii. Speedy redressal of the grievances
Smart ODR Portal for Investor Login
SmartODR
Demat Account Opening – Procedure
Step by Step Process (PDF)
Depository Participant - Tariff Sheet
Tariff Sheet (PDF)
Investor Charter
Investor Charter for Depository Participant (PDF)
Investor Charter Complaints
Investor Charter Complaints (PDF)
Product Disclosure Statements
FX Derivatives (PDF)
Bond Forward rate agreement PDS (PDF)
FX forwards (PDF)
PayGo Options (PDF)
Advisory-KYC Compliance
Advisory KYC Compliance (PDF)
Access to NSDL e-Services
Login link to NSDL e-SERVICES to access IDeAS and e-voting page.
| Disclosures | |
|---|---|
| Policy for Appointment of Statutory Auditors | |
| Audited Financial Statements: | |
| FY 2010-11: - Audited Financial Statements FY 2011 |
ZIP |
| FY 2011-12: - Audited Financial Statements FY 2012 |
ZIP |
| FY 2012-13: - Audited Financial Statements FY 2013 |
ZIP |
| FY 2013-14: - Audited Financial Statements FY 2014 |
ZIP |
| FY 2014-15: - Audited Financial Statements FY 2015 |
ZIP |
| FY 2015-16: - Audited Financial Statements FY 2016 |
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| FY 2016-17: - Audited Financial Statements FY 2017 |
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| FY 2017-18: - Audited Financial Statements FY 2018 |
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| FY 2018-19: - Audited Financial Statements FY 2019 |
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| FY 2019-20: - Audited Financial Statements FY 2020 |
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| FY 2020-21: - Audited Financial Statements FY 2021 |
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| FY 2021-22: - Audited Financial Statements FY 2022 |
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FY 2022-23: |
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| Basel II / III Disclosures: |
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|---|---|
| FY 2010-11: | |
| - Basel II Disclosure - March 2011 | |
| FY 2011-12: | |
| - Basel II Disclosure - September 2011 | |
| - Basel II Disclosure - March 2012 | |
| - Capital adequacy ratio 2011-2012 | |
| FY 2012-13: | |
| - Basel II Disclosure - September 2012 | |
| - Basel II Disclosure - March 2013 | |
| - Capital adequacy ratio 2012-2013 | |
| FY 2013-14: | |
| - Basel III Disclosure - September 2013 | |
| - Basel III Disclosure - December 2013 | |
| - Basel III Disclosure - March 2014 | |
| - Capital adequacy ratio 2013-2014 | |
| FY 2014-15: | |
| - Basel III Disclosure - June 2014 | |
| - Basel III Disclosure - September 2014 | |
| - Basel III Disclosure - December 2014 | |
| - Basel III Disclosure - March 2015 | |
| FY 2015-16: | |
| - Basel III Disclosure - June 2015 | |
| - Basel III Disclosure - September 2015 | |
| - Basel III Disclosure - December 2015 | |
| - Basel III Disclosure - March 2016 | |
| FY 2016-17: | |
| - Basel III Disclosure - June 2016 | |
| - Basel III Disclosure - September 2016 | |
| - Basel III Disclosure - December 2016 | |
| - Basel III Disclosure - March 2017 | |
| FY 2017-18: | |
| - Basel III Disclosure - June 2017 | |
| - Basel III Disclosure - September 2017 | |
| - Basel III Disclosure - December 2017 | |
| - Basel III Disclosure - March 2018 | |
| FY 2018-19: | |
| - Basel III Disclosure - June 2018 | |
| - Basel III Disclosure - September 2018 | |
| - Basel III Disclosure - December 2018 | |
- Basel III Disclosures - March 2019 |
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| FY 2019-20: | |
| - Basel III Disclosures - June 2019 | |
| - Basel III Disclosures - September 2019 | |
| - Basel III Disclosures - December 2019 | |
| - Basel III Disclosures - March 2020 | |
| FY 2020-21: | |
| - Basel III Disclosures - June 2020 | |
| - Basel III Disclosure - September 2020 | |
| - Basel III Disclosure - December 2020 | |
| - Basel III Disclosures - March 2021 | |
| FY 2021-22: | |
| - Basel III Disclosures - June 2021 | |
| - Basel III Disclosure - September 2021 |
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| - Basel III Disclosure - December 2021 | |
| - Basel III Disclosure - March 2022 | |
| FY 2022-23: | |
| - Basel III Disclosures - June 2022 | |
| - Basel III Disclosures - September 2022 | |
| - Basel III Disclosures - December 2022 |
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| - Basel III Disclosures – March 2023 | |
| FY 2023-24: | |
| - Basel III Disclosures - June 2023 | |
| Annual Report on CSR: | |
|---|---|
| FY 2014-15: Annual Report on CSR |
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| FY 2015-16: Annual Report on CSR |
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| FY 2016-17: Annual Report on CSR |
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| FY 2017-18: Annual Report on CSR |
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| FY 2018-19: Annual Report on CSR |
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| FY 2019-20: Annual Report on CSR |
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| FY 2020-21: Annual Report on CSR |
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| FY 2021-22: Annual Report on CSR |
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