Investment Banking in India Mumbai Bank Branch

Mumbai Bank Branch

Credit Suisse AG, Mumbai Branch
10th Floor, Ceejay House, Plot F, Shivsagar Estate, Dr Annie Besant Road, Worli,
Mumbai 400 018
Ph: 022 6777 3400
Fax: 022 6777 3600

Mr. Sandeep Agarwal
Ph: 022 6777 3511
Fax: 022 6777 3600

Mr. Neil Bharadwaj
Ph: 022 6777 3621
Fax: 022 6777 3600

Mr. Ravi Sureka
Ph: 022 6777 3647
Fax: 022 6777 3600

Mr. Yogesh Bachwani
Ph: 022 6777 3417
Fax: 022 6777 3600

Details

Bank IFSC/NEFT Code: CRES0000001

Helpdesk Queries

Mr. Yogesh Bachwani
Ph: 022 6777 3417
Fax: 022 6777 3600

RTGS/NEFT 24x7 Operationalization

Availability timings of RTGS/NEFT for customers:
For Inward transactions, the RTGS/NEFT facility is available 24 hours to the customers and for Outward transactions, the RTGS/NEFT facility is available till 6:30 PM to the customers on working days.

Mr. Ravi Sureka
Ph: 022 6777 3647
Fax: 022 6777 3600

Customer Service Policies / Guidelines
Customer Service Policy PDF
Cheque Collection Policy PDF
Compensation Policy PDF
Deposit Policy PDF
Customer Redressal Policy PDF
Unclaimed Deposits & Inoperative Accounts Policy PDF
Citizen's Charter & Code of Customer Rights PDF
Information on Banking Ombudsman PDF
Detailed Statement of Complaints PDF
DICGC Notice PDF
Unclaimed​ Deposits/Inoperative Accounts PDF
Fair Practice Code for Lenders PDF
Advances granted to Individual Borrowers PDF
Customer Acceptance, Customer Care and Customer Severance Policy PDF
Important Information
Account Opening Forms: For Deposit Products:
- Corporate Client
PDF
Account Opening Forms: For Deposit Products:
- Non-Corporate Client
PDF
Account Opening Forms: For Deposit Products:
- Non-Resident
PDF
Account Opening Forms: For Loans and Advances PDF
Anti Money Laundering and Know Your Client Guidelines PDF
Marginal Cost of Funds based Lending Rate PDF
Tariff Structure for Services PDF
Terms and Conditions:
- Corporates
PDF
Terms and Conditions:
- Non-Corporates
PDF
Terms and Conditions:
- Non-Resident
PDF
Deposit Rate Chart PDF

Depository Services

Attention Investors

Prevent Unauthorized Transactions in your demat account.

Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from NSDL on the same day issued in the interest of investors.

KYC is one time exercise while dealing in securities markets – once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.

No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account.

Filing complaints with the Depository Participant

Grievance Redressal Mechanism (PDF)

Filing complaints on SCORES- Easy & Quick

a. Register on SCORES portal
b. Mandatory details for filling complaints on SCORES
        i. Name, PAN, Address, Mobile Number, E-mail ID
c. Benefits:
        ii. Effective Communication
        iii. Speedy redressal of the grievances

Depository Participant - Tariff Sheet

Tariff Sheet (PDF)

Investor Charter

Investor Charter for Depository Participant (PDF)

Investor Charter Complaints

Investor Charter Complaints (PDF)

Product Disclosure Statements

FX Derivatives (PDF) 
Bond Forward rate agreement PDS (PDF)
FX forwards (PDF)
PayGo Options (PDF)

Advisory-KYC Compliance

Advisory KYC Compliance (PDF)

Beware of fictitious offers / lottery winnings / cheap funds offer RBI Advisory
Customer Awareness PDF
RBI Advisory PDF
RBI Press Release PDF
Disclosures
Policy for Appointment of Statutory Auditors PDF
Audited Financial Statements:  
FY 2010-11:
- Audited Financial Statements FY 2011
ZIP
FY 2011-12:
- Audited Financial Statements FY 2012
ZIP
FY 2012-13:
- Audited Financial Statements FY 2013
ZIP
FY 2013-14:
- Audited Financial Statements FY 2014
ZIP
FY 2014-15:
- Audited Financial Statements FY 2015
ZIP
FY 2015-16:
- Audited Financial Statements FY 2016
PDF
FY 2016-17:
- Audited Financial Statements FY 2017
PDF
FY 2017-18:
- Audited Financial Statements FY 2018
PDF
FY 2018-19:
- Audited Financial Statements FY 2019  
PDF
FY 2019-20:
- Audited Financial Statements FY 2020
PDF
FY 2020-21:
- Audited Financial Statements FY 2021
PDF
Basel II / III Disclosures:
FY 2010-11:
- Basel II Disclosure - March 2011 PDF
FY 2011-12:
- Basel II Disclosure - September 2011 PDF
- Basel II Disclosure - March 2012 PDF
- Capital adequacy ratio 2011-2012 PDF
FY 2012-13:
- Basel II Disclosure - September 2012 PDF
- Basel II Disclosure - March 2013 PDF
- Capital adequacy ratio 2012-2013 PDF
FY 2013-14:
- Basel III Disclosure - September 2013 PDF
- Basel III Disclosure - December 2013 PDF
- Basel III Disclosure - March 2014 PDF
- Capital adequacy ratio 2013-2014 PDF
FY 2014-15:
- Basel III Disclosure - June 2014 PDF
- Basel III Disclosure - September 2014 PDF
- Basel III Disclosure - December 2014 PDF
- Basel III Disclosure - March 2015 PDF
FY 2015-16:
- Basel III Disclosure - June 2015 PDF
- Basel III Disclosure - September 2015 PDF
- Basel III Disclosure - December 2015 PDF
- Basel III Disclosure - March 2016 PDF
FY 2016-17:
- Basel III Disclosure - June 2016 PDF
- Basel III Disclosure - September 2016 PDF
- Basel III Disclosure - December 2016 PDF
- Basel III Disclosure - March 2017 PDF
FY 2017-18:
- Basel III Disclosure - June 2017 PDF
- Basel III Disclosure - September 2017 PDF
- Basel III Disclosure - December 2017 PDF
- Basel III Disclosure - March 2018 PDF
FY 2018-19:
- Basel III Disclosure - June 2018 PDF
- Basel III Disclosure - September 2018 PDF
- Basel III Disclosure - December 2018 PDF

- Basel III Disclosures - March 2019

PDF
FY 2019-20:  
- Basel III Disclosures - June 2019 PDF
- Basel III Disclosures - September 2019 PDF
- Basel III Disclosures - December 2019 PDF
- Basel III Disclosures - March 2020 PDF
FY 2020-21:  
- Basel III Disclosures - June 2020 PDF
- Basel III Disclosure - September 2020 PDF
- Basel III Disclosure - December 2020 PDF
- Basel III Disclosures - March 2021 PDF
FY 2021-22:  
- Basel III Disclosures - June 2021 PDF
- Basel III Disclosure - September 2021
PDF
- Basel III Disclosure - December 2021 PDF
Annual Report on CSR:
FY 2014-15:
Annual Report on CSR
PDF
FY 2015-16:
Annual Report on CSR
PDF
FY 2016-17:
Annual Report on CSR
PDF
FY 2017-18:
Annual Report on CSR
PDF
FY 2018-19:
Annual Report on CSR
PDF
FY 2019-20:
Annual Report on CSR
PDF
FY 2020-21:
Annual Report on CSR
PDF