Data incident United States – Experian IdentityWorks

To help protect your identity, you can sign up for complimentary access to Experian IdentityWorksSM for 24 months.

If you believe there was fraudulent use of your information as a result of this incident and would like to discuss how you may be able to resolve those issues, please reach out to an Experian agent. If, after discussing your situation with an agent, it is determined that identity restoration support is needed then an Experian Identity Restoration agent is available to work with you to investigate and resolve each incident of fraud that occurred from the date of the incident (including, as appropriate, helping you with contacting credit grantors to dispute charges and close accounts; assisting you in placing a freeze on your credit file with the three major credit bureaus; and assisting you with contacting government agencies to help restore your identity to its proper condition).

Please note that Identity Restoration is available to you for 24 months from the date of this letter and does not require any action on your part at this time. The Terms and Conditions for this offer are located at www.ExperianIDWorks.com/restoration.

While identity restoration assistance is immediately available to you, we also encourage you to activate the fraud detection tools available through Experian IdentityWorks as a complimentary 24-month membership. This product provides you with superior identity detection and resolution of identity theft. To start monitoring your personal information, please follow the steps below:

• Ensure that you enroll by May 31, 2023 (Your code will not work after this date.)
• Visit the Experian IdentityWorks website to enroll: https://www.experianidworks.com/credit
• Provide your activation code

If you have questions about the product, need assistance with Identity Restoration that arose as a result of this incident, or would like an alternative to enrolling in Experian IdentityWorks online, please contact Experian’s customer care team at (800) 458-1786 by 31 May, 2023. Be prepared to provide engagement number B084260 as proof of eligibility for the Identity Restoration services by Experian.

Additional details regarding your 24-month Experian IdentityWorks membership

A credit card is not required for enrollment in Experian IdentityWorks. You can contact Experian immediately regarding any fraud issues, and have access to the following features once you enroll in Experian IdentityWorks:

• Experian credit report at signup: See what information is associated with your credit file. Daily credit reports are available for online members only.*
• Credit Monitoring: Actively monitors Experian file for indicators of fraud.
• Identity Restoration: Identity Restoration specialists are immediately available to help you address credit and non-credit related fraud.
• Experian IdentityWorks ExtendCARE^TM: You receive the same high-level of Identity Restoration support even after your Experian IdentityWorks membership has expired.
• $1 Million Identity Theft Insurance**: Provides coverage for certain costs and unauthorized electronic fund transfers.

For More Information

If you have further questions or concerns, or would like an alternative to enrolling online, please call toll-free Monday through Friday from 8 am – 10 pm Central, or Saturday and Sunday from 10 am – 7 pm Central (excluding major U.S. holidays).