General Information

Once you have received your Username, Password and security device, and have downloaded the app, you can proceed to login to the app for the first time. 

Step 1: Launch the app and enter your Username and Password

Step 2: You will then be prompted to generate and enter your Login Security Code

Generate the Login Security Code

Step 3: Next, you will be prompted to create a new Password

Step 4: You will then have to authenticate the Password. To do this, generate and enter a One-Time-Password (OTP)

Generate an OTP

Step 5: An SMS notification will be sent to your mobile number registered with the bank to notify you about this change

Step 6: You have successfully logged to the app

Secondary Content

Need Help? 

For more information, please contact our Customer Care Center at +852 3407 8188 or via email at Alternatively, your Relationship Manager remains available to you.

External Asset Managers


We are dedicated to meeting the needs of External Asset Managers and their clients.