General Information

Contact Us

Credit Suisse has assembled a list of subject areas about which we are most frequently contacted. Please select the appropriate subject below to get more information or submit a general query.

Alternately, you may contact us at our Regional Headquarter locations listed below.

New York

Credit Suisse
Eleven Madison Avenue
Tel: +1 212 325 2000


Credit Suisse
One Cabot Square
London E144QJ
United Kingdom
Tel: +44 20 7888 8888
Fax: +44 20 7888 1600


Credit Suisse
Uetlibergstrasse 231
P.O. Box 700
CH 8070 Zurich
Tel: +41 44 333 11 11
Fax: +41 44 332 55 55

Contacting a Credit Suisse Employee

You may contact a Credit Suisse employee by writing to that individual at:
Credit Suisse
Eleven Madison Avenue
New York, NY 10010

If the employee is not based in New York, the mail will be forwarded. 

Prospectus Copies

You may obtain an electronic copy or a printed copy of a prospectus from Credit Suisse for new issues that are available for sale in the U.S. marketplace only.

Please bear in mind, however, that not all offerings that have been registered have a prospectus available. A prospectus may be made available in preliminary form (known as a "Red Herring") during the cooling off or quiet period and during road shows. A final prospectus is issued when the SEC gives final approval of the issue. The securities are then priced and sold to the public, often within hours of the SEC' s approval.

You may obtain an electronic copy of a prospectus from our Equity New Issues Web site after filling out a registration form.

A printed copy of a prospectus may be requested by:

  • FAX at +1 212 325 8057 or
  • Write to:
    Credit Suisse
    Prospectus Department
    Eleven Madison Avenue, Level 1B
    New York, NY 10010

When making your request, please be sure to provide the following information:

  • The full issue name;
  • number of copies desired;
  • series number where applicable;
  • your full name;
  • your firm's name where applicable;
  • mailing address, and
  • phone number and FAX number.

Prospectus documents will be mailed via first-class mail. If you desire faster delivery, you may include an Airborne Express or Federal Express account number with your request. Prospectus documents will NOT be faxed; however, Credit Suisse staff may correspond via FAX to resolve any problems with your request.

Purchasing New Issue Shares

Credit Suisse does not sell shares in new issues it underwrites to the general public. Shares may be purchased through one of the on-line brokers listed on the Credit Suisse Equity New Issues Web site. Please keep in mind, however, that depending upon demand there can be no assurance that you will be able to purchase any shares.

Students Seeking Information

While Credit Suisse would like to assist students in their thesis efforts, regrettably, we cannot make resources or information available for these purposes. We receive many such requests; the variety of topics and the level of detail make fulfilling all of them impossible.

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