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Ongoing dialogue with stakeholders

The trust of our clients and other stakeholders is essential to the success of a global bank like ours. Maintaining an ongoing dialogue is crucial in this regard.

Engaging with our Stakeholders

The long-term success of our bank depends on our ability to gain and maintain the trust of our stakeholders.

Our business works on the basis of trust. One of the ways we inspire trust in our stakeholders is by knowing what they expect from us and how their expectations are changing. We therefore regularly engage in a dialogue with clients, shareholders, employees, regulators and NGOs, as well as other groups of stakeholders. We gain an understanding of their needs and interests through discussions and by conducting surveys or participating in events, as well as through our involvement in initiatives, forums and associations. Individual groups of stakeholders have different – and sometimes conflicting – interests and consequently have their own specific expectations of us as a bank. By exchanging our views with these stakeholders, we gain a more detailed understanding of our responsibilities in our core business of banking, as well as our responsibilities toward our employees, society and the environment. At the same time, this dialogue enables us to identify potential issues at an early stage, offer our perspective and help to develop solutions to current challenges wherever possible.

  • Market

  • Society

  • Workplace

  • Environment



Launched in 1895, the Bulletin is the oldest banking magazine in the world and part of our contribution to the public debate. The award-winning magazine explores the most pressing economic, political and social questions of our time and features global thought leaders, expertise and projects that might change the world.


Contributing Expertise

We regularly seek direct contact with stakeholders and contribute our views and experience to the public debate.

Our experience as a global bank has given us wide-ranging expertise in many areas. Our day-to-day work and contacts with society mean that we are constantly building on this expertise. In return, we share this expertise with the society at large. One opportunity to do so is at national and international conferences, where we confer with leading figures from all disciplines and industries, and opinion leaders from the worlds of business, politics, science and society. In 2013, Credit Suisse was represented at various important international events

Credit Suisse Worry Barometer 2018. What the Swiss are concerned about.


  • World Economic Forum

  • Asian Investment Conference (AIC)

  • Lifefair Forum

Networks, Initiatives and Working Groups

Credit Suisse takes part in international working groups and initiatives. We promote the exchange of corporate responsibility-related knowledge and experience with other organizations, institutions and experts.

Credit Suisse is currently involved in the following committees and initiatives:


Contributions to the Public Debate

Credit Suisse's publications regularly include analyses of important current affairs.

Our publications are an important component of Credit Suisse's dialogue with its various stakeholders. We use a range of media and different formats to satisfy the information requirements and preferences of our readers. Our offerings are targeted primarily at clients and investors but are also used by the media and academics, thus benefiting a broad audience.

All Credit's Suisse Publication