Private Banking General Information

General Information

Document overview 

Please find attached all relevant brochures for your information.
If you need them in written form please do not hesitate to contact your relationship manager. 

General Terms and Conditions PDF
Client Information Booklet PDF
Data Protection Information PDF
Risk Disclosure Brochure PDF
Bail-in Information PDF
Disclosures on Sustainability Risks policies and Principal Adverse Impacts at entity level PDF
Disclosures on the consideration of Sustainability Risks in the remuneration policy PDF
Disclosures for financial products with ESG characteristics or sustainable investments PDF
Terms and Conditions of CREDIT SUISSE (LUXEMBOURG) S.A. for CREDIT SUISSE MasterCard Credit Cards PDF
Change request form for a CREDIT SUISSE World Elite MasterCard PDF


Complaints - In case of complaint how to contact us?  PDF
You have a complaint?

Further information can be found online in our otherwise applicable data protection notices (including our California Consumer Privacy Act Annual Notice Supplement for clients of Credit Suisse domiciled in California, effective from January 1, 2020 at For all other questions, please contact