Due to the uncertainty around the Coronavirus/COVID-19 pandemic, there is an increase of criminals taking advantage of the situation to trick people out of personal information and money. These savvy criminals may impersonate trusted organizations, such as Credit Suisse or government agencies, and prey on people's kindness or fears, using emotional pleas, threats, or urgency to pressure their victims.
Together we can prevent fraud
Credit Suisse is committed to protecting you from financial fraud.
We urge you to stay alert to potentially fraudulent emails, calls, text or social media messages related to Coronavirus/COVID-19, even if they purport to come from Credit Suisse or government agencies.
While you may receive business-related calls from Credit Suisse, remain extra vigilant: Hang up immediately and verify the caller's name and details if you believe the call is suspicious. We will not request your personal information, account details, security information, or payments in exchange for investment and/or financing opportunities. We will not contact you from a non-Credit Suisse email address and will not solicit business through social media.
Take Five to Stop Fraud
Credit Suisse is a chartered member of Take Five to Stop Fraud, a UK-wide initiative to help identify scams and prevent people becoming victims of fraud.
Being aware of latest tricks and staying alert to potential scams is crucial to staying safe. When confronted with a request for money or information, we urge you to heed Take Five advice:
Take a moment to think before parting with money or personal data
It's OK to reject, refuse, or ignore any questions. Only criminals will try to rush or panic you.
Contact your bank immediately if you think you've fallen for a financial scam and report it to Action Fraud.