2020 Global Women's Financial Forum

Post-Pandemic: The Future of Work

Date: September 15, 2020

Time: 13:30 - 15:30 (UK time)

With our normal way of life grounded to a halt, our economic systems and social structures have been challenged. These challenges are sowing the seeds for further change ahead as we uncover new ways of living, working and learning. Join us for the discussion on how organizations can embed the lessons learned during lockdown, what the new world of work may look like, and what skills and technologies will be required for us to thrive.

Moderated by Jonathan McBride, Former Global Head of Inclusion and Diversity at BlackRock featuring the following panelists:

  • Margaret Heffernan, Entrepreneur, CEO, writer and keynote speaker
  • Shivvy Jervis, Futurist & Founder, FutureScape 248

Panelists and Moderator

Margaret Heffernan

Keynote Speaker and Panelist

Entrepreneur, CEO, writer and keynote speaker

Margaret Heffernan is an entrepreneur, chief executive and author. She writes books and blogs, teaches and mentors senior and chief executives, and has built and led organisations of all sizes. Her new book focuses on dealing with uncertainty including pandemics.

An acclaimed business author, Margaret has written extensively on the nature of effective leadership and challenging many of the assumptions and stereotypes that organisations have adopted.

In Wilful Blindness she examines why we ignore the obvious and the implications of choosing to turn a blind eye to potential problems. In The Naked Truth: A Working Woman’s Manifesto and Women on Top: How Female Entrepreneurs are Changing the Rules for Business Success, she examines how women executives are perceived, and how they perceive themselves, how things are changing, and need to change further. A Bigger Prize looks at what it takes for individuals and organisations to be truly creative and collaborative whilst Beyond Measure: The Big Impact of Small Changes looks at how organisations can identify small but significant changes to their strategy and operation, and the effects on the people and practices that can lead to large improvements. Whilst in Unchartered, she undertakes a timely examination of leaders' obsession with making predictions and plans despite indisputable evidence that complex, unpredictable systems, environments and people make it all but impossible. All of these works explore why and how companies packed full of talented, motivated and committed executives fail to spot major problems or to capture the full intellectual, innovative capacity of their people.

A regular contributor to the print and broadcast media, as well as commenting on business and leadership Margaret has presented documentaries on these subjects for Radio 4. She has also designed, taught and lectured on academic courses in the UK and US, including Harvard and the London Business School, and has presented three TED speeches.

Shivvy Jervis


Futurist & Founder, FutureScape 248

Voted one of Britain’s female ‘role models of the year’ for 2020, Shivvy Jervis is a Futurologist focusing on human-centred digital innovation through her forecasting lab and advisory FutureScape 248. She reaches thousands through her talks and broadcasts and her research has earned over 24 pieces of industry recognition including an Asian Women of Achievement award.

Jonathan McBride


Former Global Head of Inclusion and Diversity at BlackRock

Jonathan McBride is the former Global Head of Inclusion and Diversity at BlackRock, a position he left in December 2019.  Prior to joining BlackRock, Mr. McBride served as Director of the Presidential Personnel Office in the White House, a role he was appointed to in July 2013. He joined the administration as a Special Assistant to the President and the Deputy Director of the Presidential Personnel Office in August of 2009. During his tenure he lead a number of initiatives including Co-Chairing with the Deputy Director of Management for the United States an initiative to reform management and ‘work’ in government. Prior to serving in the White House, Mr. McBride was the Chief Strategy Officer of Universum, a global Employer Branding company, and served as the company's most senior consultant to companies and organizations looking to attract and retain top talent. In 2000, Mr. McBride co-founded Jungle Media Group. Jungle's magazines, websites, and live events served a variety of audiences including MBAs, JDs, college students, African American young professionals, and Hispanic young professionals. Jungle Media was nominated for three National Magazine Awards. He also was an Associate at Goldman Sachs and a Legislative Aide to United States Senator Herb Kohl at the start of his career.

While in Washington an initiative he helped start to develop solutions for improving cross sector leadership eventually became the Cross Sector Leadership Fellowship Program at the Presidio – San Francisco, California.  It is now housed within the School of Public Policy at Pepperdine.  While at BlackRock, he and co-worker helped launch the Science of Diversity and Inclusion Initiative at the University of Chicago.  It is now housed at the Center for Equity, Gender, and Leadership at University of California – Berkeley.


At Credit Suisse, we are passionate about building connections to equip our clients with the relationships, tools and ideas to drive performance. At the heart of the Credit Suisse Women’s Financial Summit is the importance of providing a platform to garner and exchange diverse ideas and perspectives. Although the summit will look different in the near-term due to the COVID-19 crisis, we remain committed to providing a safe environment to empower thought leaders and discuss actionable, impactful ideas.

This year, we are collaborating with our global partners to bring you the virtual 2020 Global Women’s Financial Forum: The Power of Transformation. Excited for this new approach, we invite you to join us for a series of virtual speaker sessions, which will continue to bring together female thought leaders and influential women. As this conference has become one of our marquee client events, we are excited to provide a forum to discuss various themes spanning financial markets, investing and public policy.

View the highlights video of 2019 US Women's Financial Summit

Please visit the Global Women’s Financial Forum content hub, for highlights, articles across all our panel topics, podcasts and the complete event calendar.

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