Can technology disrupt the retail industry?

Wednesday, November 6, 2019

15:00 - 15:50 Grand Ballroom, Level 2



Charles Lu

Chairman, Luckin Coffee

Founded in 2017, Luckin Coffee operates close to 3,000 stores in 40 cities in China. But that is just the start. The company plans to open more than 4,500 stores by the end of 2019, which would make it the largest coffee chain in China. What is the growth potential for China’s coffee and tea market? How can Chinese entrants compete with established international brands? Charles Lu, Chairman of Luckin Coffee, will explain how technology-driven retail business models can deliver an enhanced customer experience.