Standards & Policies Code of Conduct

Code of Conduct

As an industry leader, we want to set an example in the marketplace when it comes to ethical values and professional standards.

The Code of Conduct provides a clear approach for how we expect all members of the Board of Directors and employees to conduct themselves. Only by operating within this framework can we maintain and strengthen our reputation for integrity, fair dealing and measured risk-taking.

Our vision is to become the world’s most admired bank.  Our client-focused, capital-efficient strategy is designed to help realize this ambition and is reinforced by our principles of being a proactive, principled partner to our clients.

Our Ethical Values


A reputation for integrity is essential for our long-term success.


We take responsibility for our actions and honor our commitments to our stakeholders.


We treat our employees with respect and fairness.


We strive to maintain an exemplary control and compliance culture.


We treat confidential information as such and do not disclose any non-public information unless required to do so by law.


We are committed to behaving in an ethical and professional manner.

Our Professional Standards

Service and Excellence

We are committed to being a proactive, principled partner to our clients.

Risk Culture

Our business is based on disciplined and intelligent risk-taking.


We seek constructive, transparent and open dialogue with our stakeholders.

Adherence to Laws and Regulations

Members of the Board of Directors and employees are expected to comply with all applicable laws, regulations and policies.


We conduct our business with a long-term view to support environmental and social sustainability.


We value the efforts of our employees and strive to create a work environment that is designed to attract, develop and retain talent.

Code of Conduct