Environment Environmental Management

Environmental Management

Credit Suisse is committed to operating in an environmentally friendly manner. Energy consumption is the area in which we have the greatest environmental impact and is therefore one of the focal points of our efforts.

Environmental Management System

In order to reduce environmental impacts and lower costs, we continuously implement a variety of measures through our environmental management system, which is certified globally in accordance with the ISO 14001:2015 standard. In 2018, we once again passed the corresponding recertification audit carried out by the external certification company SGS . We also actively involve external service providers and suppliers in in our continuous efforts to improve our environmental management measures where appropriate.

Measures taken in all regions

We continued to implement concrete measures to reduce our environmental footprint in all regions, focusing on energy management, as energy consumption is the area in which our operations have by far the greatest impact on the environment.

  • The data storage platforms at Credit Suisse are undergoing a multi-year transformation during which we are increasing our adoption of solid state storage technology. This should enable us to substantially lower power consumption and reduce the amount of space required without decreasing storage capacity. At Credit Suisse, we apply a specialized recycling and re-usage process for computer servers that are no longer in use. In 2018, we recycled around 3,600 servers, reused up to 470 servers and sold 170 servers.
  • As part of the new 2018 electricity contracts for the Swiss region and all our UK locations, we once again purchased 100% of our electricity from renewable resources. Globally, 79% of electricity consumed in 2018 were generated using renewable resources.
  • During 2018, we streamlined several printing processes throughout our operations in the APAC region, which allowed us to optimize our resource efficiency. Through the automation of the printing system we were able to reduce the amount of printing errors and the paper usage. As part of the Go Green initiative that we implemented in Australia and the roll-out of which we are planning for Singapore, Japan and Hong Kong, we switched from paper statements to e-statements, additionally reducing paper usage.
  • In Hong Kong, we are currently relocating our primary data center to a facility that is right-sized to the footprint of our IT system. It will allow us to adjust the power capacity as required. The relocation will enable us to increase the efficiency of the data center and reduce power capacity by around 72% and floor space by 42%.
  • In view of Swiss energy legislation introduced in 2012, Credit Suisse defined a new Group target for energy efficiency in conjunction with EnAW, the Energy Agency for the Economy. Our aim is to improve energy efficiency by 1.2 percent per year in the period from 2013 to 2020 for our portfolio of operational premises in Switzerland. For example, we defined binding annual targets in the area of energy efficiency for our facility management partners in Switzerland.
  • At the location Uetlihof in Zurich, we have continued to invest in control systems and measurements, in order to increase the efficiency of the production facilities as well as reduce CO2 emissions sustainably. Due to different optimizations measures, we were able to reduce the CO2 emissions of around 500 metric tons in 2018. We also conducted an efficiency analysis of the free cooling system in the energy center. Through the implementation of new measures such as the optimization of control parameters and the switch-off function, we expect to reduce costs and save approximately 1.2 metric tons of CO2 per year.
  • At the same premise, we also conducted an efficiency analysis of the management program of chillers used for heat recovery operations. We are currently evaluating various optimization measures that could lead to savings of over 6 million kWh of natural gas, 5,000 m3 of water and a reduction in CO2 of 1,600 metric tons per year. Additionally, we continued investing in control systems and measures in order to increase the efficiency of our production facilities as well as to reduce CO2 emissions sustainably.
  • The Familienheim-Genossenschaft Zürich (FGZ) is constructing an anergy network to provide the basis for a sustainable energy supply in the Friesenberg area of Zürich. The anergy network receives existing waste heat in the area and makes it available to consumers. This allows a considerable reduction in the final energy demand and in greenhouse gas emissions. In 2018, Credit Suisse's Uetlihof location has been added to the network as a heat supplier which was considered an important step in ensuring that the extended anergie network has access to sufficient heat.
  • As part of our energy efficiency program in Switzerland, we have continued to optimize energy consumption at our operational premises in Switzerland. In 2018, we have increased our energy efficiency by saving 1.7 GWh in relation to total energy consumption and reducing the CO2 emissions by around 358 metric tons per year thanks to the implementation of 60 different measures across our building systems (heating, ventilation and air-conditioning) and the building envelope.
  • Credit Suisse has reduced the consumption of drinking water in its Swiss locations with the installation of faucet aerators on sink taps in 2018. Faucet aerators reduce the water flow on the tap by around 30 to 60% while allowing for washing hands without any discomfort. The measure helped to reduce our consumption of drinking water by around 9,000m3 over the whole Swiss premises portfolio.
  • At our office in Locarno, we replaced the existing oil heating system with a reversible air-to-water heat pump. The new pump is used for both heating and cooling of the building. Through the more efficient use of energy, we achieved an annual energy saving of around 200,000 kWh. In addition to reducing energy consumption, the replacement of fossil fuels with green electricity also substantially reduced the building's CO2 emissions.
  • In 2018, we presented all London-based staff with a Credit Suisse branded “Keep Me” cup. The cups are expected to help us significantly reduce the number of paper coffee and plastic water cups that are used across the London campus each year, which stands at 1.1 million as of end-2018.
  • Also in 2018, Credit Suisse UK was recertified by Carbon Trust, which provides independent certification to organizations with regard to their impact on the environment and their greenhouse gas emissions, in the United Kingdom. Certification requires good carbon management, including the accurate measurement of and a reduction in a company's carbon footprint. Credit Suisse UK was recertified for having achieved a 10.3% absolute reduction in our CO2 footprint in the compliance period beginning of 2016 until end of 2017. In addition, we received for the first time a certification for successfully meeting the requirements of the Carbon Trust Waste Standard by having continuously reduced our absolute waste footprint by 25.7% over the past two years from Dec 2015 until Dec 2017.
  • The major refurbishment of Credit Suisse's main London campus is in its the final phase of delivery. The project (named "Project Endeavour") has introduced a number of energy saving features. The construction phase implemented a number of initiatives in order to support BREEAM (Building Research Establishment Environmental Assessment Method) accreditation. As part of Project Endeavour, we were able to create energy savings through the replacement of end of life facilities infrastructure in 1 Cabot Square throughout 2018 and 2019.
  • In the U.S., we have reduced the number of our enterprise data centers from four to three. The removal of one data center led to energy savings of 405kW in our data center estate in the U.S and at the same time improved the utilization of the capacity of the remaining three centers.
  • Credit Suisse accepted the NYC Carbon Challenge, an initiative by the Mayor of New York City, for commercial offices in 2013. We have committed to reduce the emissions intensity of our New York City campus located in the Flatiron District of Manhattan by 40 percent from 2006 levels by 2023. In 2016, Credit Suisse met the Challenge's goal early thanks to its continuous reduction of carbon intensity throughout the previous ten years. We achieved such a result by maintaining a consistent downward trend in greenhouse gas emissions through continued operational diligence and innovation. We have implemented a comprehensive program of renovation focused on delivering architectural and engineering innovations such as a complete conversion to LED lighting with integrated day light controls. Other measures include:
    • increased the productivity of real estate floor area through implementation of activity based working,
    • implemented automated vacancy switching controls to decrease the electrical consumption of plug loads,
    • decreased the electrical consumption of information technology equipment through desktop and network upgrades,
    • upgraded air conditioning and ventilation equipment through efficiency upgrades and simpler configurations,
    • optimized control sequences of mechanical and electrical systems to increase system efficiency, and
    • lowered the peak electrical demand through the automated control of electrical motor operation.

Environmental Performance Data for In-House Operations

VfU-Indicators for In-house Operations 2018 according to GRI Standards and GHG-Protocol can be found here.