Environment Environmental Management

Environmental Management

Credit Suisse is committed to operating in an environmentally friendly manner. Energy consumption is the area in which we have the greatest environmental impact and is therefore one of the focal points of our efforts.

Environmental Management System

In order to reduce environmental impacts and lower costs, we continuously implement a variety of measures through our environmental management system, which is certified globally in accordance with ISO 14001. We also involve external service providers and suppliers in environmental management efforts where appropriate. In 2017, we passed the surveillance audit of our global environmental management system carried out by the external certification company SGS without corrective measures.

Measures Taken in All Regions

We continued to implement concrete measures to reduce our environmental footprint in all regions, focusing on energy management, as energy consumption is the area in which our operations have by far the greatest impact on the environment.

  • During 2017, Credit Suisse's international building portfolio consisted of 780,000 m2 of green certified office space, encompassing 56 separate buildings across 17 countries. In line with our understanding of our responsibility towards the environment, we are committed to sustainable operational premises and to encouraging environmental stewardship in all markets within which we operate.
  • In an effort to reduce electrical losses, we introduced a number of initiatives at our data center in Hong Kong. We reduced the number of uninterruptible power supply (UPS) modules supporting the IT load. By reducing the number of UPS modules we have saved approximately 89,000 kWh of electrical energy per year.
  • At one of our premises in Pune, India, we have been able to reduce the run hours of the general office lighting and adjusted it to match the need of the number of people working at the office location. Through this measure, we reduced the electrical energy usage per square feet by 11 percent.
  • Credit Suisse's offices in Poland have replaced all disposable dishes, cups and cutlery with reusable alternatives in a bid to reduce office waste. The change was implemented over a single weekend by a group of internal volunteers. The initiative has eliminated the waste that previously arose from 4,300 employees' daily use of disposable tableware across 3 buildings, leading to a substantial reduction in the use of natural resources.
  • In view of Swiss energy legislation introduced in 2012, Credit Suisse defined a new Group target for energy efficiency in conjunction with EnAW, the Energy Agency for the Economy. Our aim is to improve energy efficiency by 2 percent per year in the period from 2013 to 2020 for our portfolio of operational premises in Switzerland. For example, we defined binding annual targets in the area of energy efficiency for our facility management partners in Switzerland.
  • In the framework of the energy efficiency program, we have continued to optimize energy consumption at premises used for operational purposes in Switzerland. In 2017, thanks to 46 different measures across our building systems (heating, ventilation and air-conditioning), lighting and the building envelope, we have achieved a recurring increase in annual energy efficiency of 2.3 GWh. Overall, the measures implemented equate to a reduction in CO2 emissions of around 1,026 metric tons a year.
  • We have replaced the paper waste disposal system (PWDS) that was in use for over 20 years at our Print Center in Zurich. The new PWDS features intelligent electronical steering units and consumes approximately 60 percent less electricity than the old system. This results in yearly saving of around 58,000 kWh.
  • The use of cleaning products can have a negative environmental impact. In a test run at one of our office buildings in Zurich, we therefore replaced traditional cleaning products with fully biodegradable detergents. Due to the successful trial period, we are planning to also use these ecofriendly products made out of renewable raw materials for typical maintenance cleaning activities at a number of other Credit Suisse facilities in 2018.
  • In 2016 and 2017, Credit Suisse refurbished parts of its branch in Chur. As part of the project, we replaced the overaged central natural gas heating system with a new environmentally sustainable heating system thanks to which we can reduce CO2 emissions by approximately 60 percent and 37 tons per year. The new system is being fed with waste heat from the city's waste incineration plant.
  • The physical money box called "Digipigi" is the first physical digitalized product Credit Suisse has developed and produced in its history of over 160 years. In order to develop and supply this product with its more than 80 different component parts, we have been working with our partner Zühlke Engineering AG and ensured the fulfilment of all the requirements set out by our reputational and Third Party Risk Management processes, and to uphold our commitment to high environmental and social standards while handling a volume of several thousand orders subsequent to the launch of the product. Several audits took place based on BSCI Standards (labor standards by the International Labour Organization – ILO) with the main vendors. In addition it has been made sure that only conflict free minerals are used and also that standards such as the Code of Conduct of Credit Suisse are met and ISO certifications like 14001 considered. In addition to continuing to support local production facilities in Switzerland, and contributing to the reduction of the ecological footprint, we also strive to keep the main production, assembly and development of the product local.
  • Credit Suisse UK received a certificate from the Carbon Trust, which provides independent certification to organizations with regard to their impact on the environment and their greenhouse gas emissions, in the United Kingdom. Certification requires good carbon management, including the accurate measurement of and a reduction in a company's carbon footprint. Credit Suisse UK was certified for a 12.1 percent absolute reduction of our Carbon footprint based on a two-year compliance period. This certification is valid from 1 October 2016 until 30 September 2018.
  • The major refurbishment of Credit Suisse's main London campus is in its the final phase of delivery. The project (named "Project Endeavour") is introducing a number of energy saving features. The construction phase implements a number of initiatives in order to support BREEAM (Building Research Establishment Environmental Assessment Method) accreditation. This includes, for example, targeting zero construction waste to landfill. Building upon the various sustainable design features, the construction phase is implementing a number of initiatives to support BREEAM accreditation, ensuring all timber is derived from Forest Stewardship Council (FSC) accredited sources, maximizing re-use of existing materials, and ensuring that internal partitions, finishes and furniture are sourced from manufacturers with strong responsible sourcing credentials in place. This project builds upon a number of environmental initiatives already implemented at the approximately 93,000-square-meter site, which houses 6,000 staff, which has already reduced its consumption by over 10 percent in three years, a reduction in excess of 12,000 MWh
  • In an effort to minimize vehicle movements, our site logistics management at Credit Suisse's London building includes an online delivery booking system to reduce the impact of road traffic and vehicle idling. It also aims at optimizing vehicle loads in order to minimize deliveries. Upon project completion, a Post Occupancy Evaluation will be conducted to verify that the we will conduct an evaluation in order to guarantee that the site logistics management's design intent matches the actual building performance.
  • Credit Suisse accepted the NYC Carbon Challenge, an initiative by the Mayor of New York City, for commercial offices in 2013. We have committed to reduce the emissions intensity of our New York City campus located in the Flatiron District of Manhattan by 40 percent from 2006 levels by 2023. In 2016, Credit Suisse met the Challenge's goal early thanks to its continuous reduction of carbon intensity throughout the previous ten years. We achieved such a result by maintaining a consistent downward trend in greenhouse gas emissions through continued operational diligence and innovation. We have implemented a comprehensive program of renovation focused on delivering architectural and engineering innovations such as a complete conversion to LED lighting with integrated day light controls. Other measures include:
        • increased the productivity of real estate floor area through implementation of activity based working,
        • implemented automated vacancy switching controls to decrease the electrical consumption of plug loads,
        • decreased the electrical consumption of information technology equipment through desktop and network upgrades,
        • upgraded air conditioning and ventilation equipment through efficiency upgrades and simpler configurations,
        • optimized control sequences of mechanical and electrical systems to increase system efficiency, and
        • lowered the peak electrical demand through the automated control of electrical motor operation.
  • At our premise in Princeton, our engineering team was able to shut down one of the uninterruptible power supply systems (UPS) by utilizing spare capacity on another UPS system in the building. This measure is expected to save around 1,300,000 kWh of electricity per year. We also replaced older light bulbs and fluorescent tubes in storage areas and hallways with high-efficiency LED lights. As these lights are switched on 24/7, we managed to cut energy consumption annually by 77,000 kWh.
  • At our premise in Princeton, our engineering team was able to shut down one of the uninterruptible power supply systems (UPS) by utilizing spare capacity on another UPS system in the building. This measure is expected to save around 1,300,000 kWh of electricity per year. We also replaced older light bulbs and fluorescent tubes in storage areas and hallways with high-efficiency LED lights. As these lights are switched on 24/7, we managed to cut energy consumption annually by 77,000 kWh.
  • In 2017, we shortened the running time of the heat, ventilation and air condition system in Credit Suisse's office building in Raleigh by one hour per day. This resulted in a reduction in electricity of 71,000 kWh per year.

Environmental Performance Data for In-House Operations

VfU-Indicators for In-house Operations 2017 according to GRI and GHG-Protocol can be found here.