Approach & Reporting Materiality Assessment
The materiality assessment forms part of our dialogue with stakeholders. By communicating with our stakeholders about key topics, we gain a better understanding of their different views and perspectives. This, in turn, enables us to actively address important issues and challenges and to report on them transparently.
We identified 15 material issues in our materiality assessment:
We aim to focus our corporate responsibility reporting activities on topics that are relevant to our business as well as to our stakeholders. We therefore regularly undertake a materiality assessment in order to identify critical economic, environmental and social issues that may either have a significant impact on the company’s business performance or substantively influence the assessments and decisions of our stakeholders.
The materiality assessment is based on our ongoing dialogue with stakeholders across all parts of our business. We strive to ensure that the list of material issues identified in the past remains relevant and that important new topics are addressed. In 2017, we therefore expanded the scope of our research and reached out to a larger number and broader range of external and internal stakeholders in all regions where we operate.
We engaged with our stakeholders through a structured survey comprising both quantitative and qualitative elements, complemented by a dedicated media analysis, independent research and information from our monitoring tools. Internally, we received feedback at various levels, including from leaders of strategic business units. This information also helped us to determine the impact of these material issues on Credit Suisse.
The stakeholders who provided direct feedback included clients, investors and analysts, policymakers, non-governmental organizations (NGOs), local community organizations, suppliers, academia,sustainability professionals and employees.
The material issues and their respective definitions were determined, revised and enhanced in a comprehensive three-stage process comprising identification, prioritization and review. The outputs led us to slightly extend the previous list of material issues. The findings reflect average values of importance based on the assessment methodology. Furthermore, we analyzed the expected future importance of the material issues to our stakeholders to help us anticipate and identify emerging business issues.
We are committed to regularly undertaking a materiality assessment. We believe doing so will help us to identify new trends, evolve our strategy accordingly and tailor our reporting to align it to the interests and needs of our business and our stakeholders.