Direct Trade Finance Direct Trade Finance: Order & Support

Direct Trade Finance: Order & Support

We advise you according to your needs - before you sign the contract, as well as afterwards, when you use the application.

Information about Direct Trade Finance

To order Direct Trade Finance or arrange for a personal consultation, please contact us. The Competence Center Direct Trade Finance looks forward to serving you.

Monday to Friday, 8:00 a.m. to 5:00 p.m.
Tel. +41 (0)44 333 77 55*

Expert Advice

Your current contact persons in the various Trade Finance Service Centers will continue to offer you support after you start using Direct Trade Finance. For information and advice, please call the number below.

Trade Finance Service Centers

Monday to Friday, 8:00 a.m. to 5:00 p.m.
Tel. 0800 880 885 
(international: Tel. +41(0) 44 334 48 38)*


Login Support

Login, SecurID or password problems

Have you lost your SecurID card or forgotten your password? Contact Login Support if you have problems signing on with your three security elements (identifiers).

German hotline:

Tel . 0800 101 010*

French hotline:

Tel . 0800 101 011*

Italian hotline:

Tel. 0800 101 012*

English hotline:

Tel . 0800 101 013*


Tel . +41 31 358 65 75*

Personal Consultation 

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We're always here for you, and that's on a personal level too. To arrange a personal consultation call us toll-free on 0800 88 88 74* or use the contact form.