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General Information

Direct Trade Finance: Order & Support

We advise you according to your needs - before you sign the contract, as well as afterwards, when you use the application.

Information about Direct Trade Finance

To order Direct Trade Finance or arrange for a personal consultation, please contact us. The Competence Center Direct Trade Finance looks forward to serving you.

Monday to Friday, 8:00 a.m. to 5:00 p.m.

Tel. +41 (0)44 333 77 55

Expert Advice

Your current contact persons in the various Trade Finance Service Centers will continue to offer you support after you start using Direct Trade Finance. For information and advice, please call the number below.

Monday to Friday , 8 a.m. to 5 p.m.

Tel. 0800 880 885
(international: Tel. +41(0) 44 334 48 38)

E-Mail

Login Support

Login, SecurID or password problems

Have you lost your SecurID card or forgotten your password? Contact Login Support if you have problems signing on with your three security elements (identifiers).

German hotline:

Tel . 0800 101 010

French hotline:

Tel . 0800 101 01

Italian hotline :

Tel. 0800 101 012

English hotline:

Tel . 0800 101 013

International:

Tel . +41 31 358 65 75

* Telephone calls can be recorded.

Secondary Content

Contact

Telephone 0800 88 88 74  

(free of charge) *