General Information

my Solutions

How much does this tool cost?

It is free of charge.

Where can I learn more about my Solutions and the related products?

At / mysolutions you will find all the relevant information that you need, e.g. user instructions, current information, and corresponding links.

Who can use my Solutions?

The portal can be offered to banks, external asset managers (EAMs), and corporate clients.

Should I close the my Solutions portal if there is an error message in the booking process?

No, don't close the tool if there is an error in the booking process. Follow the instructions on the screen and/or call the my Solutions hotline.

What do I need to do if I want to become a "my Solutions" user?

You can contact a Credit Suisse Structured Products advisor or the my Solutions Hotline. You will then undergo the activation process and should have access within a few business days.

Are there technical requirements for using my Solutions?

The new tool is based on Microsoft Silverlight technology. Silverlight is already installed on Windows PCs. During the activation process, we will determine whether your system meets the technical requirements to use the tool.

Secondary Content


Telephone 0800 88 88 74  

(free of charge) *