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Manage my payments

Here you will find answers, tips, and useful information about payment transactions.

  • How do I enter a new payment?

  • Entering a payment

  • How do I launch a payment investigation if my payment was not received?

  • How can I make a QR payment?

  • How can I create a QR-bill?

  • How do I enter an account transfer?

  • Where can I find a completed payment?

  • How do I register for eBill?

  • How can I view and approve my electronic bills (eBill)?

  • What are the exact costs of a payment as a corporate client?

  • What are the exact cost of a payment as a private client?

  • Someone wants to transfer money to me from a foreign country. Where can I find the SWIFT code for my account?

  • Where can I find my IBAN?

  • How much time do I have to dispute a notification or an incorrect charge?

Didn't find what you were looking for?

We are also happy to help you by contact form, telephone or personally in our branches. You will find our contact details or the way to the nearest branch below.