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Manage / new products

Whether opening a new account or switching packages, here you will find answers, tips, and useful information.

CSX

  • How do I access the CSX digital banking offering as new client?

  • I already have an account with Credit Suisse. How do I convert my account to a CSX account?

  • I opened CSX. How can I switch between CSX and my existing accounts?

  • The opening process for CSX was interrupted. How can I continue?

  • How do I switch from the Basic White Debit Mastercard to the Premium Black Debit Mastercard in CSX (or vice versa)?

  • How can I access my CSX account on a tablet pc or another smartphone?

  • How can I access my CSX account from a computer (browser)?

  • I could not open the CSX or got an error message. What have I done wrong?

Bonviva, Viva & Online Banking

  • How can I open a Bonviva Banking package?

  • How can I open a Viva Banking package?

  • How can I request an online banking contract?

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