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Manage / new products

Whether opening a new account or switching packages, here you will find answers, tips, and useful information.


  • How do I access the CSX digital banking offering as new client?

  • I already have an account with Credit Suisse. How do I convert my account to a CSX account?

  • I opened CSX. How can I switch between CSX and my existing accounts?

  • The opening process for CSX was interrupted. How can I continue?

  • How do I switch from the Basic White Debit Mastercard to the Premium Black Debit Mastercard in CSX (or vice versa)?

  • How can I access my CSX account on a tablet pc or another smartphone?

  • How can I access my CSX account from a computer (browser)?

  • I could not open the CSX or got an error message. What have I done wrong?

Bonviva, Viva & Online Banking

  • How can I open a Bonviva Banking package?

  • How can I open a Viva Banking package?

  • How can I request an online banking contract?

Didn't find what you were looking for?

We are also happy to help you by contact form, telephone or personally in our branches. You will find our contact details or the way to the nearest branch below.