STEP 1

Personal details of cardholder

Statement by account holder

    Further description

    STEP 2

    Disputed transactions with debit card

      STEP 3

      Affected debit card(s)

      * Please note that if the card is lost or stolen, the cardholder must immediately notify the office designated by the Bank to block the card. Moreover in such case, it is the due diligence of the client to report the loss/theft and the fraudulent transactions to the police. Please notify the bank immediately if the debit card(s) is/are found or given back.

      By handing in this form, the client hereby confirms that the above information is true and correct.

      Legal note

      Please note that your data will be transmitted to us over the internet. Electronic transmission of data entails risks and banking secrecy cannot be guaranteed when using any means of electronic communication. For certain services, Credit Suisse uses strong encryption to transfer your data (such as e-banking). In these cases you will be informed separately about the treatment of this data and details concerning encryption. For further information on how we process your personal data, please read our Data Privacy Statement (PDF) and Cookie Policy.

      By submitting this form, you acknowledge that you have read and accepted our Data Privacy Statement (PDF), Cookie Policy and Terms of Use for our website.

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