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Manage my accounts

Here you will find answers, tips, and useful information about ordering statements and other matters concerning your client relationship.

  • How do I view all of my accounts?

  • Where can I find details such as the IBAN, BIC/SWIFT, or clearing for my account?

  • What bookings can I see under «Bookings» in online banking?

  • I am looking for a specific booking to my account. How do I find it?

  • Where can I find the balance history of my account?

  • What is the Balance Optimizer and how do I set it up?

  • What is the estimated balance?

  • Where can I find my account statements, or where can I order them later?

  • How do I order payment slips for my account?

  • The account holder (or one of them) died. What now?

  • How can I open or modify a rental deposit or close an existing account?

  • We like to open an account for an association/condominium association or there are changes for an existing client relationship. What do we need to do?

Didn't find what you were looking for?

We are also happy to help you by contact form, telephone or personally in our branches. You will find our contact details or the way to the nearest branch below.