Service, Support & Contact

Contact us by sending us an email by our contact form:

We receive many questions on the subject of login with SecureSign as well as problems with password management. We have summarised the most frequent questions for you on our Service & Support page under the topic "Security and Privacy".

Do you have other questions about online banking or did not find what you were looking for? Please call us at 0844 800 888 ^{1) 2)} . If you are calling from abroad, please dial +41 844 800 888 ^{1) 2)}. With Voice ID, we can get to your query much faster.

Our opening hours are from Monday to Friday, 08:00 - 22:00, Saturday, Sunday and on holidays: 09:00 - 16:00.

You can also send us an e-mail using the contact form.  

^{1) For security reasons and training purposes, telephone calls may be recorded.
2) Domestic rates (Switzerland), standard connection rates apply (Swisscom). Mobile phone and foreign rates as well as the charges of other providers may vary.}
 

You will find answers to frequently asked questions such as opening an account, changing subscription rights and many more on our Service & Support pages.

You also have the possibility to open a customer relationship directly online.

Information on the online capital payment for company start-up (AG/GmbH) can be found under the following link.

Do you have other questions about your company's banking relationship or did not find what you were looking for? Please call us at: 
0800 88 88 74 ¹⁾ If you are calling from abroad, please dial +41 800 88 88 74 ¹⁾.
Our opening hours are from Monday to Friday, 08:30 – 17:00.

You can also send us an e-mail using the contact form.  

We receive many questions on the subject of login with SecureSign as well as problems with password management. We have summarised the most frequent questions for you on our Service & Support page under the topic "Security and Privacy".

Do you have other questions about online banking or did not find what you were looking for? Please call us at
0800 881 188 ¹⁾. If you are calling from abroad, please dial +41 800 881 188 ¹⁾.

Our opening hours are from Monday to Friday 07:30 – 17:30.

You can also send us an e-mail using the contact form.

For other general inquiries concerning Credit Suisse, please contact us on 044 333 11 11 ¹⁾. If you are calling from abroad, please dial +41 44 333 11 11.

Our opening hours are from Monday to Friday, 08:00 – 17:30.

^{1) Please note: Calls from suppressed numbers or callers that are unidentifiable are handled by a special process and will not be answered.}