Contact & Support

This page contains answers to frequently asked questions (FAQ), instructions, and useful information for private and corporate clients as well as relating to Credit Suisse events.

Contact details

Client service

Our opening hours:
Monday to Friday, 08:00 – 17:00.

Online & Mobile Banking

Our opening hours:
Monday to Friday, 08:00 - 22:00
Saturday, Sunday and on holidays: 09:00 - 16:00.

Card contacts
 

Debit Card / TWINT: +41 800 800 488

Credit Cards: +41 446 596 903

 

Opening hours: 7x24 / 365 days

CSX ac­count

All-in-one bank­ing for every day. You also have the pos­si­bil­i­ty to open a cus­tomer re­la­tion­ship di­rect­ly on­line.

Next branch or ATM

You can find the near­est Cred­it Su­isse branch or Cred­it Su­isse ATM un­der the fol­low­ing links:

 

Our postal ad­dress

Cred­it Su­isse (Switzer­land) Ltd.

P.O. Box 100

CH-​8070 Zurich


 

Client service

Our opening hours:
Monday to Friday, 08:30 – 17:00.

Online & Mobile Banking

Our opening hours:
Monday to Friday 08:00 – 17:30.

New Bank­ing Re­la­tion­ship

You also have the pos­si­bil­i­ty to open a cus­tomer re­la­tion­ship di­rect­ly on­line.
 

On­line cap­i­tal pay­ment

In­for­ma­tion on the on­line cap­i­tal pay­ment for com­pa­ny start-​up (AG/GmbH) can be found un­der the fol­low­ing link.

Investment Banking

You will find your contact in Investment Banking on the following page.
 

Asset Management

You can reach your contact in Asset Management via the following link.
 

General inquiries

Our opening hours:
Monday to Friday, 08:00 – 17:00.

*Please note: Calls from suppressed numbers or callers that are unidentifiable are handled by a special process and will not be answered.

Press

All in­for­ma­tion, lat­est me­dia re­leas­es and con­tacts for press rep­re­sen­tants can be found in our me­dia cen­tre. 

 

Ca­reer

You can find all the im­por­tant in­for­ma­tion about your ca­reer at Cred­it Su­isse, va­can­cies, ap­pren­tice­ships and the ap­pli­ca­tion process on our ca­reers por­tal.
 

Client Feed­back

We would be pleased to re­ceive your feed­back. In­for­ma­tion and con­tact ad­dress­es can be found un­der the fol­low­ing link: