FAQ FAQ Conditions & General Information

FAQ Conditions & General Information

Conditions & General Information

You do not pay a basic fee for Online Banking. You only pay any subscription and connection charges to your internet provider. Please note: any account or safekeeping account fees are not included.

  • Account at the bank
  • Online Banking contract with the bank
  • Personal computer
  • Fast modem or ADSL connection
  • Access to an internet provider
  • Internet browser (e.g. IE, Mozilla, or Safari)

You can order the contract online via the following link, fill it out and send it off: for Private Clients (or: Online and Mobile Banking Request PDF (607 KB) and for Corporate Clients.

Changes/additions can be requested by authorized signatory account holders. Please contact your client advisor.