General Information

Request new activation code  

Did you lose your activation code?

If you are a Viva client, you can request a new activation code with the following form. It will be sent to you by post within three days.

Please select title.
Please indicate first name.
Please indicate last name.
Please indicate street / no.
Please indicate postal code.
Please indicate the town.
Please indicate Viva account number.
Legal Note

Please note that the data you include in this form will be sent to us via the Internet. There are risks involved in electronic communication. Please refer to our Privacy & Cookie Policy for further information. By sending this form, you confirm that you have understood and accept our Privacy & Cookie Policy and the Terms of Use relating to our website.  

Your Questions or Feedback

We welcome your questions and feedback. Please note that Credit Suisse will not process any transaction orders (payment or stock exchange orders), notification concerning change of address or applications to open an account that are submitted using this form.

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