Digital solutions play a key role in the everyday cash management operations. Whether used for process optimization, enhanced bank communication, or real-time payments, the aim is always to increase efficiency without compromising security.
Many SMEs can gain even more from the potential that these solutions offer. The wide range of opportunities arising from cash management digitalization were also a point of interest at the fourth Credit Suisse Entrepreneurs' Conference 2021.
Experts Andreas Lutz and Janko Hahn discussed (DE) how digital solutions facilitate everyday treasury operations at the Entrepreneurs' Conference. The consensus: Rapid advances are being made in the area of cash management digitalization, driven by various factors including the continuous optimization of processes, regulatory requirements, and the increasing threat of cybercrime.
For Janko Hahn, the issue of security is of equal relevance for every company. Regardless of the size of the company, there are similar challenges to navigate regarding treasury management, for example, the definition of processes or the approach to bank connectivity.
Ultimately, it always comes down to systems, system landscapes, interfaces, and exchanges with banks and other partners in the market. Generally speaking, a higher number of interfaces means greater complexity and an increased number of gateways for cybercriminals – not to mention a higher manual workload for the treasury team.
Companies have to reduce their vulnerability to attack to ensure payment transactions remain secure. "Putting this into action will involve using fewer systems, standardizing payment processes, and minimizing the number of essential interfaces," says Janko Hahn.
Andreas Lutz agrees and also recommends working with external payment transaction service providers that specialize in processing payment files. Nowadays, it is a key requirement for treasury management that employees have a fundamental understanding of automation, standardization, and process harmonization.
Security may well be one of the greatest benefits that digital solutions contribute to the payment process. No less important is the increase in efficiency, transparency, and stability that has been enabled by digitalization.
According to Andreas Lutz, process automation is a must. Digitalization is also a valuable asset when it comes to cross-border communication and collaboration – an area that is becoming increasingly topical thanks to remote working and flexible working models.
This demonstrates how digital solutions serve as enablers for new business models. With this background in mind, it can be assumed that digitalization will continue to accelerate and play an increasingly central role in cash management in particular.