Our People Meet Raffaele
Title: Apprentice/Young Talent
Business Area: Technology (IT)
Joined Credit Suisse in 2013
I've been interested in technology and computers since I was 10 years old. My father is also in IT, so that made it an easy choice for me. I like how fast everything develops and that the industry is advancing all the time.
I started my apprenticeship at Credit Suisse when I was 15 years old. I was one of the youngest in my group. I had participated in a trial apprenticeship day the year before and really enjoyed it. Everyone was friendly and the work seemed very interesting.
Even as an Apprentice, I feel like I'm contributing to the company. In my position right now I provide tech support to Credit Suisse employees and also work on bigger projects such as data migrations.
The training that Credit Suisse has provided has helped me in every aspect of my career. I'm in the third year of my apprenticeship program. I've learned the fundamental IT skills that I need for my work, as well as more about Credit Suisse as a company. I also still attend school two days per week.
The best part of my job is helping my internal customers. When I can help a customer solve a problem or fix something it makes them happy – and that makes me happy. I think it's a privilege to work with such a large technology infrastructure. It's a big responsibility and the work we do is important to the entire organization.
My day starts with checking email, reviewing IT support tickets and prioritizing which issues to address first. I also have a lot of meetings. On some days I may work by myself, but if we're working on big projects, then we all work together.
I want to give back to Credit Suisse, because of everything the company has given me. I plan to stay with the company after my apprenticeship. I may explore other divisions and someday I hope to work abroad. It would be cool to have a chance to work in New York.
I like all kinds of sports. Staying fit is important to me. I also play the guitar, bass and drums. And I enjoy photography and travel.