Careers Learn. Grow.
Success in no coincidence. It's a result of vision, expertise and adaption in an ever changing environment. We believe in life-long learning and we grow our talents from within. Through internal mobility. Through dedicated training. And through leadership.
Credit Suisse Management Excellence Program. Growing our talents from within.
Success is no coincidence. We believe it is a result of lifelong learning, expertise, and adaption to ever-changing environments. Growing our talent from within through dedicated training is core to our sustainable development.
Learning and development is especially necessary at critical inflection points throughout employees' careers, such as when they move into managerial roles. The advancement requires new organizational skills, business competencies, and leadership qualities that many employees have not yet encountered in their careers. To support rising leaders, Credit Suisse developed the Management Excellence Program, which sets the foundation for employees growing into a managerial role.
The mandatory intensive training program involves interactive sessions that include self-assessments, group work, and experience exchanges. Among the many responsibilities of a manager, the program teaches employees how to turn ethics into action, how to inspire their peers by demonstrating integrity, trust, and inclusive thinking, and how to set ambitious and specific objectives that lead to productive performance conversations.
Since 2017, 2,516 new managers have participated in the program. The total average satisfaction rating reached 88%.
Internal mobility. It is your move.
Internal mobility has been a huge focus for Credit Suisse as we believe in building long-term success stories for both employees and the bank. Internal mobility helps us achieving this ambition.
We offer innovative programs to support the internal mobility culture including:
- Internals First, a groundbreaking initiative, which allows Credit Suisse recruiters to proactively find and contact employees, matching them to open roles across the organization.
- Career Forums which are held across the globe and provide transparency around career paths of different divisions and across the organization.
For employees, it creates opportunities to explore other divisions, roles or countries, and gain experience across other areas of the bank. It opens a door to a vibrant career path that enhances skills and develops talents. For Credit Suisse, it helps to develop future leaders who combine thorough knowledge of the bank’s products and services with first hand understanding of clients' needs, globally.
In 2017, more than 4,100 employees made an internal move, with 850 positions filled through Internals First initiative. Almost half of all Directors and MDs appointed in 2017 were recruited internally.