Careers Candidate Data Protection Directive

Candidate Data Protection Directive

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Data Protection Policy

With the following Data Protection Policy, we would like to give you an overview how we process your Personal Data and of your rights according to the applicable data protection laws.

1. What sources and Personal Data do we use

Credit Suisse collects and processes Personal Data from potential candidates for talent pooling purposes, data includes name, telephone number, address, email address, professional and employment history and any other CV data, and information relating to your status provided by you and/or legally obtained about you including without limitation via Internet searches (hereinafter "Personal Data") will be included in a global talent database and in other related databases (hereinafter "Databases") internally or externally hosted for future recruitment initiatives at Credit Suisse. 

2. What do we use your Personal Data for?

Your Personal Data may be used by Credit Suisse Group AG, Paradeplatz 8, 8001 Zurich, Switzerland and its affiliates and/or subsidiaries, the addresses and contact details of which are available at (collectively "Credit Suisse") and its service providers, in both electronic and in physical form in for example but not limited to USA, Singapore, Hong Kong SAR (China), India and the EU, in compliance with applicable law to source and hire candidates, satisfy any recruitment, management reporting, technical and administration requirements and ensure compliance with any procedures, laws and regulations to which Credit Suisse is subject to.

3. Do we share your Personal Data with third parties?

For the purposes set out in paragraph 2, Credit Suisse may process your Personal Data in electronic and physical form and disclose it to selected third party service providers including but not limited to in particular The Cluen Corporation based in the United States 7 West 22nd Street, 5th floor, New York, NY 10010 USA, Hogan Assessment Systems, Inc. with its registered office at 11 S. Greenwood, Tulsa, Oklahoma 74120, USA and its European distributor (agent) Metaberatung GmbH, with its registered office at (Kirchstrasse 1, CH-3906 Saas Fee, Switzerland).

4. Will your Personal Data be subject to cross border transfer?

Credit Suisse is a global company therefore your Personal Data may be accessed, transferred or otherwise processed by authorized Credit Suisse personnel in electronic and/or physical form outside the jurisdiction for the above purposes (in particular, by personnel of Credit Suisse affiliates located in for example but not limited to Switzerland, Poland, UK, Singapore, India, the EU and USA, the addresses of which are available at As described in section 3, we may also use third party service providers located in various jurisdictions.

If you are being considered for a position in the European Union ("EU"), please note that certain jurisdictions we transfer your Personal Data to may not necessarily offer an adequate level of data protection in comparison to the one established in the EU.

If your Personal Data is transferred to Switzerland, we rely on the adequacy decision issued by the European Commission which has determined that Switzerland provides sufficient protections for EU data subjects’ rights. This means that Switzerland has been recognised as a country where data can flow to without the need for any additional legal safeguards.

Whenever Personal Data is shared cross-border, in particular – to locations not offering adequate level of data protection, we make sure that necessary contractual safeguards (data protection clauses and standard contractual clauses, as required by applicable law) are in place. Please let us know if you wish to obtain a copy of such contractual safeguards by using the contact details below.

5. How long will my Personal Data be stored?

Credit Suisse will retain your Personal Data in the Databases for a period of 24 months from the time it was last updated or from any last contact by Credit Suisse with you in relation to any recruitment activity.

Additionally, during this period, we may use your Personal Data to assess your suitability for a particular position or for purposes related to subsequent applications or vacancies, and contact you using the contact details that you have provided or that are stored in these Databases. In certain cases, special retention obligations may apply due to e.g. pending or foreseeable litigation, in which case Personal Data may be kept longer.

6. Are you obliged to provide Personal Data?

Where you have provided your personal information to Credit Suisse, you understand that it is voluntary for you to provide such information to Credit Suisse. In such cases, if you do not provide all or part of the information required by Credit Suisse for the purposes of consideration for a potential position at Credit Suisse, it may not be possible to include you in the talent pool.

Credit Suisse also reserves the right to withdraw any offer of employment in the event that any information is untrue, inaccurate or misleading.

7. What data protection rights do I have?

If you (i) have any questions about the way that Credit Suisse collects and uses your personal information; (ii) do not want us to contact you; (iii) wish to make a complaint in relation to the use of your Personal Data; or (iv) wish to exercise your data subject’s rights (such as in particular, the right to access to your Personal Data, the right to rectification, the right to erasure, the right to restriction of processing, the right to object and the right to data portability, as applicable).

Please inform us by sending an email to the Strategic Recruitment PB&WM team at the following address:

We will respond to your request/complaint within the timeframe specified in any applicable law, or otherwise within a reasonable time.

With regards to candidates for recruitment in the EU, please note that in addition to the above, there is also a right to lodge a complaint with an appropriate data protection supervisory authority.

8. Consideration for a potential position at Credit Suisse – Australia

If you are being considered for a potential position in Australia, or if you are a citizen of or domiciled in Australia and your Personal Data is collected or held in Australia, please note that the Australian Privacy and Credit Reporting Policy at contains details of how you may access and correct your personal data and how you may make a complaint if you believe there has been a breach by us of your privacy.

9. Data Protection Officer

You can reach our Data Protection officer at:

Credit Suisse Services AG, London Branch
Credit Suisse Group Data Protection Officer
Five Canada Square
London E14 5AQ
United Kingdom

10. Important note if you are being considered as a potential candidate for a position in the EU and Switzerland:

You acknowledge that you have read and understood the terms of this Data Protection Policy, and you agree that the information collected by us or provided by you in accordance with the purpose set out herein will be true, accurate and not misleading.

11. Important note if you are being considered as a potential candidate for a position outside the EU:

You consent to the collection, retention, processing, use, disclosure and deletion of your Personal Data as described in this Data Protection Policy and you agree that the information collected by us or provided by you in accordance with the purpose set out herein will be true, accurate and not misleading.