Australia

 

About Credit Suisse AG, Sydney Branch

Any financial or credit services offered will be provided to you by a representative of Credit Suisse AG, Sydney Branch (CSSB), its affiliates, sub-custodians such as HSBC or parties as otherwise separately documented from time to time such as NAB in the provision of term deposit products.

CSSB holds an Australian Financial Services License number 226896, Australian Credit License number 226896 and is an authorised deposit-taking institution (ADI), which authorises it to offer these products/accounts to you. Please note deposits with CSSB are not guaranteed by the Australian Government’s Financial Claims Scheme and therefore are not eligible for the Government Deposit Guarantee of up to AUD$250,000 per Account Holder per bank in the event that the institution fails. Information about the Financial Claims Scheme can be obtained at fcs.gov.au.

Account Eligibility

The financial products and services provided by CSSB are available to wholesale clients and sophisticated or professional investors as defined in the Corporations Act 2001 (Cth). These services are not available to retail clients.

Preliminary Confirmation/ Valuation Statement Disclaimer:

Errors and Omissions excepted: This is not an official Credit Suisse AG confirmation / valuation statement and it is provided for information purposes only. The terms contained in any official Credit Suisse AG confirmation and statement will supersede any conflicting information herein.

Investment Disclaimer:

The information herein is for the recipient's information only and is not an offer or invitation to sell or to buy any securities. It was obtained or derived from sources that we believe are reliable, but while reasonable care has been taken to ensure that stated facts are accurate and opinions fair and reasonable, Credit Suisse AG does not represent that it is accurate or complete and it should not be relied upon as such. All opinions expressed and facts referred to herein are subject to change without notice. Credit Suisse AG provides no guarantee with regard to the content and completeness of the information herein and does not accept any fiduciary obligations or liability for losses which might arise from use of this information. This material is not for distribution to retail clients and is directed exclusively at Credit Suisse’s wholesale clients. The price of investment instruments can and do fluctuate, and any individual instrument may experience upward or downward movements, and under certain circumstances may even become valueless. There is an inherent risk that losses may be incurred rather than profit made as a result of buying and selling securities. Past performance is not a guarantee of future results. Investors should make their own appraisal of the risks and should consult to the extent necessary their own legal, financial, tax, accounting and other professional advisors, to ensure that any decision made is suitable with regards to their circumstances and financial position. 

In Australia, Credit Suisse Group entities, other than Credit Suisse AG, Sydney Branch, are not authorised deposit-taking institutions for the purposes of the Banking Act 1959 (Cth.) and their obligations do not represent deposits or other liabilities of Credit Suisse AG, Sydney Branch. Credit Suisse AG, Sydney Branch does not guarantee or otherwise provide assurance in respect of the obligations of such Credit Suisse entities. An investor is exposed to investment risk including possible delays in repayment and loss of income and principal invested.

Schedule of Charges and Sales Disclosure:

Unless stated otherwise, please refer to the Schedule of Charges and Sales Disclosure on sales related information including information on conflicts and monetary benefits received by Credit Suisse AG and/or any of its affiliates for distributing an investment product to you.

Personal Information:

Information collected by Credit Suisse may contain personal information. Please refer to our privacy policy Australian Privacy and Credit Reporting Policy for information about how we handle your personal information, your rights to seek access to and correct personal information, and how to complain about breaches of your privacy by Credit Suisse. If you do not wish to receive these emails please reply to the sender with the word 'unsubscribe' in the subject field.

If you have any queries/objections relating to the receipt of marketing materials from us, please email CSAU.PrivacyOfficer@credit-suisse.com.

Benchmark Reform and the end of LIBOR:

Please note that financial institutions may have transitioned away or are transitioning away from London Interbank Offered Rates (LIBORs). This may affect products issued by Credit Suisse or third parties in your portfolio.

When entering into a transaction or purchasing a product referencing LIBOR, the benchmark should have already permanently ceased or become unrepresentative. Accordingly, prior to your entry into such transaction or purchase of such product, certain events which may, amongst other things, impact the value of the transaction or product, or result in the spread or other terms of the transaction or product to be adjusted over the life of the transaction or product, as determined by Credit Suisse in its sole discretion or any other counterparty, as the case may be, may have already occurred or will occur. In certain circumstances, such events may result in the early termination of the transaction or product becoming necessary.

This does not constitute legal advice and should not be considered an explanation of all relevant risks and issues. You are hence advised to carefully consider the risks associated with the transaction or product relating to the permanent cessation or non-representativeness or reform of the benchmarks referenced in the transaction or product with your own legal advisors and any other advisors you deem appropriate.

You may also wish to consider other investment alternatives which do not reference LIBOR. The risk level may change depending on the specific alternatives chosen.

Complaints and dispute resolution

We are committed to resolving any complaints you may have and dealing with them as quickly as possible. If you have a complaint about the service provided to you, please contact your Credit Suisse representative in the first instance and they will try to resolve this. If your concern has not been resolved to your satisfaction please contact the Bank’s designated Responsible Officer at: (612) 8205 4887 or list.pb-au-coo@credit-suisse.com