Banking Suppliers


Our various suppliers play an integral role in helping us to provide superior financial services to our clients around the world. We look for suppliers who epitomize quality, best value for money, sustainability, and innovation.

Supplier Code of Conduct

Our expectations include that our suppliers go beyond the minimum, strive for best-practice, uphold high standards of ethics, honor the global and local environmental responsibilities and carefully mitigate risk. More details can be found in our Supplier Code of Conduct.

Credit Suisse strives to conduct its business in an economically, socially and environmentally responsible manner. We seek to ensure a work environment where integrity, fairness and professionalism are central values, as this is essential to our reputation and our brand. We require the same principled conduct from our suppliers and partners who provide goods and services to us.

The Supplier Code of Conduct (PDF) provides more details on this topic. It outlines our standards with regard to business integrity and ethics, labor and social matters, the environment, as well as general business principles and related management systems with which Credit Suisse expects its suppliers to comply.

In order to advance social and environmental responsibility, the Code may require Suppliers to go beyond local legislation in some cases. In addition, a dedicated "Know Your Supplier" process has been established to identify and assess environmental, labor and social risks, as well as other risk aspects that may be related to the goods and services we procure. It forms an integral part of the procurement process and examines aspects such as the environmental and employment standards of our suppliers and service providers. Risks are assessed using a range of criteria, and risk mitigation measures are implemented where necessary.

Procurement types

Regional/Strategic Sourcing Departments

Our regional sourcing experts manage specific sourcing projects appropriate to their local/regional market, acting as the commercial counterpart of our suppliers and the single gateway to the supplier market. Our strategic sourcing departments define the category strategy and negotiate multi-regional and global sourcing initiatives.

Local Procurement Departments

Our local procurement departments manage spot-buying activities, operate the regional desktop purchasing tools, and assist in all purchase order related questions. Purchases beyond this are handled by our sourcing departments.


In order to enable prompt, efficient and cost-effective procurement, Credit Suisse has established in-house standard desktop purchasing tools. We see it as a competitive advantage, when our suppliers are represented in these tools with their own catalogs.

Purchase Order Terms and Conditions

These terms and conditions are to apply to any agreement between Credit Suisse and any third-party supplier/vendor where no other formal written agreement has been entered into. Unless otherwise agreed in writing, suppliers' General Terms and Conditions do not apply.



  • August 2015 - USA


  • August 2015 - APAC

Supplier Selection and Engagement

Credit Suisse wants to work with suppliers who share our values to deliver excellent services to our clients. We establish and maintain relationships with small local and large international suppliers, selected on merit.

Our approach of selecting the right supplier for externally sourced goods and services is driven by a combination of sourcing complexity and the strategic or tactical priority of the good or service. Credit Suisse Sourcing & Vendor Management professionals are responsible for identifying, defining, and executing the most appropriate sourcing strategy through close internal collaboration with functional and support experts within the bank as well as the requestors of the service or product.

The suppliers are chosen based on merit to best meet Credit Suisse's strategic objectives. Depending on the approach, most goods and services are sourced from predefined suppliers, supplemented by some local spot-buying.

Supplier Mix and Superior Client Service

Before we enter into business relationships with our suppliers, we carefully conduct an analysis to assess their suitability. Our supplier portfolio is subject to recurring screenings, health-checks, risk assessments, and supplier base optimizations in order to ultimately ensure the best possible service to our banking clients.

All of these sourcing activities are coordinated and overseen by the global Credit Suisse Sourcing & Vendor Management Organization. Leveraging the global structure of our bank, we strive to find the optimal mix of suppliers with local, regional and global capabilities in the worldwide supplier base.

Supplier Diversity

Credit Suisse cares about establishing relationships with business that are often underrepresented in supplying the needs of major corporations. A diverse supply base helps us provide flexible and best-quality solutions at the best price for our clients. We are committed to Supplier Diversity in order to create and foster relationships with qualified underrepresented businesses, including but not limited to ethnic minority-, women-, lesbian/gay/bisexual and transgender (LGBT)-, disabled- and/or veteran-owned businesses that share our standard of excellence.

S2P Supplier Information

Credit Suisse has made changes to its Source-to-Pay (S2P) system, processes and support arrangements as part of its strategy to simplify its global sourcing, procurement and payment processes.

This is supported by the implementation of a global IT platform with the following modules:

  • MyShop
  • MySourcing

MyShop structures the way Credit Suisse processes invoices to improve efficiency and the supplier experience. The key elements are:

  1. Requirement of Purchase Order Compliance
  2. Credit Suisse's new invoicing standards and the newly established central address for the receipt of invoices
  3. New S2P support organization for suppliers
  4. New Supplier Portal (CH Suppliers only) for uploading, for example, CV's of external contractors

MySourcing is the Credit Suisse global system for conducting sourcing activities with suppliers.

For any questions which are not addressed in the "See Also" section, the centralized S2P Service desk may be contacted: 

Service Desk is +41 (44) 332 42 52
Office hours are: 08:00 – 17:00 CET

Europe, Middle East and Africa (non-Switzerland/non-Poland)
Service Desk is +44 207 888 4477
Office hours are: 08:00 – 17:00 GMT

Service Desk is +1 212 325 1724
Office hours are: 08:00 – 14:00 EST

Service Desk is +91 20 6673 8116
Office hours are: 08:00 – 17:00 IST


See also

Submitting Invoices to Credit Suisse

Invoices submitted to all Credit Suisse legal entities have to meet Credit Suisse Invoicing Standards. Depending on the region to where a supplier invoice will be submitted to Credit Suisse, it is possible to send invoices as a PDF to a central email address.

Invoices to Credit Suisse Legal entities for Switzerland

Supplier invoices can only be submitted as hardcopies by postal mail and must be sent to the central postal address for Switzerland:

Legal entity name *
z.Hd. MyShop
Uetlibergstrasse 231
8071 Zürich

* e.g. Credit Suisse AG; Credit Suisse Group AG; NEUE AARGAUER BANK AG

Invoices to Credit Suisse Legal Entities for Europe, the Middle East and Africa, the Americas and APAC

The preferred method for the receipt of supplier invoices is PDF format sent to the region-/country-specific email addresses as per the below:

Europe and Middle East



For India and Japan, supplier invoices can only be submitted as hardcopy invoices.

India: by postal mail to

Mumbai Office – Worli
Credit Suisse Legal Entity name *
P2P Invoices/Accounts Payable

9th/10th Floor, Ceejay House, Plot F,
Shivsagar Estate Dr. Annie Besant Road,
Worli, Mumbai-400018,
Maharashatra, India

Mumbai Office – Powai
Credit Suisse Legal Entity name *
P2P Invoices/Accounts Payable

3rd Floor, City Park, Central Avenue,
Hiranandani Business Park,
Powai, Mumbai-400076,
Maharashtra, India

Pune office
Credit Suisse Legal Entity name *
P2P Invoices/Accounts Payable

Wing 1,Cluster 1 EON Free Zone,
Plot No.1, S.No.77,
MIDC Knowlegde Park,
Kharadi, Pune – 411014
Maharastra, India

*e.g.: Credit Suisse Services (India) Private Limited, Credit Suisse Securities (India) Private Limited, Credit Suisse AG Mumbai Branch

Japan: Invoices can be sent to the relevant Credit Suisse business contact (the person who requested the product/services).