You are here:
- Home Switzerland
- >About Us
- >Who We Are
- >Our Suppliers
- >Latest News
P2P Supplier Communications
Credit Suisse is making changes to its Procure-to-Pay (P2P) processes, systems and support organization. We are introducing globally harmonized processes supported by one global IT tool called MyShop. We will go-live on November 15th 2011 in Switzerland.
We have recently written to our suppliers informing them how this transformational change will impact them.
Below you will find some additional information.
Purchase Order Compliance
An integral part of Credit Suisse’s P2P transformation is the introduction of a "Purchase Order culture". Our employees have been advised that no purchases are to be made without a written Purchase Order for defined spend categories. For these categories suppliers have to be provided with the Purchase Order at the time the order is placed. Suppliers are asked not to execute any orders without a Purchase Order and have to contact our MyShop Service Desk, if this is not the case.
Invoicing Standards & Central Receipt of Invoices
Credit Suisse will be introducing several changes that are intended to make the invoice payment process more efficient for all parties involved. Invoice accuracy is the responsibility of our suppliers.
All supplier invoices have to be sent to our invoice scanning centre in Zurich where our staff will receive these documents and ensure they are promptly scanned and submitted for invoice processing.
In order to ensure that your invoice is routed correctly and paid quickly, it is strongly encouraged that you review the Credit Suisse invoicing Standards and provide the required details to ensure your invoice is routed appropriately. All invoices that are related to a Purchase Order generated from MyShop, have to cite the corresponding Credit Suisse Order number. All other invoices that are not the result of a credit Suisse Purchase Order have to reference the Credit Suisse requestors Unique Personal ID number (PID). For services ordered based on a contract (service order / SOW) the invoice must refer to the contact person (and the respective PID) shown under "Address for invoices". The PID will comprise of six digits and a letter (e.g. 654321A). By providing this data, you will be assisting Credit Suisse in delivering faster payments for the invoices you have submitted.
We are going to expedite the processing of invoices, we have also centralised the location for receipt of invoices in Switzerland.
Please ensure that all invoices from 15th November are sent to the following Address:
Name of legal entity ordering (e.g. Credit Suisse AG, Credit Suisse Funds AG, ClaridenLeu AG, Neue Aargauer Bank AG, etc.)
z. Hd. P2P (MyShop)
Thurgauerstrasse 119
8071 Zürich
New Supplier Portal
In order to make working with Credit Suisse easier, we have introduced a Supplier Portal enabling our suppliers to directly connect to our MyShop application. The Supplier Portal is an efficient and more effective way to interact with Credit Suisse. It is an excellent source of data that will allow you to get answers to questions you may have around the status of purchase orders or invoices.
In case you provide Consulting or Contracting Services to Credit Suisse, your interaction with us will be far more efficient by using the new Portal. You can present CV’s of candidates through to the submission and approval of timesheets.
New P2P Support Model
In the past, you may have contacted the Credit Suisse requestor, going forward, we would like you to contact our centralized MyShop Service Desk who will be able to answer any questions that you may have.
The new contact number for the MyShop Service Desk is +41 (44) 332 42 52.
The office hours are: 08:00 – 17:00 CET.
Should you wish to contact us outside these hours, please send us an email.
Secondary Content
Contact
See also
MyShop - Important information for service suppliers (consulting, contracting, outsourcing) (PDF)
