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GRI Index
Our sustainability reporting is based on the guidelines of the Global Reporting Initiative (GRI).
The GRI Guidelines are an internationally recognized voluntary standard in sustainability reporting for companies that wish to create transparency regarding the financial, ecological and social aspects of their activities, products and services. Credit Suisse had its GRI Index reviewed and assessed for the first time for its 2010 Corporate Responsibility Report.
GRI Performance Indicators
1. Strategy and analysis
|
No. |
Indicator |
Link |
|---|---|---|
|
1.1 |
Statement CEO and Chairman |
|
|
1.2 |
Key impacts, risks and opportunities |
|
2. Organizational profile
|
No. |
Indicator |
Link |
|---|---|---|
|
2.1 |
Name of the reporting organization |
|
|
2.2 |
Brands, products and services |
|
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2.3 |
Operational structure |
|
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2.4 |
Location of headquarters |
|
|
2.5 |
Countries of operation |
|
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2.6 |
Nature of ownership |
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2.7 |
Markets served |
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2.8 |
Scale of the organization |
|
|
2.9 |
Significant changes |
|
|
2.10 |
Awards received |
|
3. Report parameters
|
No. |
Indicator |
Link |
|---|---|---|
|
3.1 |
Reporting period |
|
|
3.2 |
Date of most recent previous report |
|
|
3.3 |
Reporting cycle |
|
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3.4 |
Contact point on the report |
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3.5 |
Defining report content |
|
|
3.6 |
Boundary of the report |
|
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3.7 |
Limitations on report scope or boundary |
|
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3.8 |
Reporting on other entities |
|
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3.9 |
Data measurement techniques |
|
|
3.10 |
Explanation of re-statements |
|
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3.11 |
Changes from previous report |
|
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3.12 |
Table on standard disclosures |
|
|
3.13 |
External assurance |
* |
4. Governance, commitments and engagement
Governance
|
No. |
Indicator |
Link |
|---|---|---|
|
4.1 |
Governance structure |
|
|
4.2 |
Chairperson and CEO |
|
|
4.3 |
Independency of board members |
|
|
4.4 |
Shareholders and employee representation |
|
|
4.5 |
Executive remuneration |
|
|
4.6 |
Conflicts of interests |
|
|
4.7 |
Expertise of highest governance body |
|
|
4.8 |
Code of Conduct |
|
|
4.9 |
Governance procedures |
|
|
4.10 |
Processes for evaluating performance |
|
Commitments to external initiatives
|
No. |
Indicator |
Link |
|---|---|---|
|
4.11 |
Precautionary approach |
|
|
4.12 |
Externally developed charters of principles |
|
|
4.13 |
Memberships |
|
Stakeholder engagement
|
No. |
Indicator |
Link |
|---|---|---|
|
4.14 |
List of stakeholder group |
|
|
4.15 |
Stakeholder identification |
|
|
4.16 |
Approaches to stakeholder engagement |
|
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4.17 |
Topics raised by stakeholders |
|
5. Economic performance indicators
|
No. |
Indicator |
Link |
|---|---|---|
|
DMA EC |
Disclosure on management approach EC |
|
|
EC1 |
Economic value generated |
|
|
EC2 |
Implications of climate change |
|
|
EC3 |
Benefit plan |
|
|
EC4 |
Financial government assistance |
|
|
EC6 |
Local suppliers |
Credit Suisse and the Swiss Market, * |
|
EC7 |
Local recruitment |
|
|
EC8 |
Investments and services for public benefit |
|
|
EC9 |
Indirect economic impacts |
|
6. Environmental performance indicators
|
No. |
Indicator |
Link |
|---|---|---|
|
DMA EN |
Disclosure on management approach EN |
|
Materials, energy and water
|
No. |
Indicator |
Link |
|---|---|---|
|
EN1 |
Materials used by weight or volume |
|
|
EN2 |
Recycled materials used |
CRR 37-45, * |
|
EN3 |
Direct energy consumption |
|
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EN4 |
Indirect energy consumption |
|
|
EN5 |
Energy conservation and efficiency |
|
|
EN6 |
Energy-efficient products and services |
|
|
EN7 |
Initiatives to reduce indirect energy |
|
|
EN8 |
Total water withdrawal |
|
Biodiversity
|
No. |
Indicator |
Link |
|---|---|---|
|
EN11 |
Land assets in biodiversity-rich areas |
* |
|
EN12 |
Impacts on biodiversity |
* |
Emissions, effluents and waste
|
No. |
Indicator |
Link |
|---|---|---|
|
EN16 |
Direct and indirect greenhouse gas emissions |
|
|
EN17 |
Other direct greenhouse gas emissions |
|
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EN18 |
Reduction in greenhouse gas emissions |
|
|
EN19 |
Ozone-depleting substances |
* |
|
EN20 |
NOx, SOx and other air emissions |
* |
|
EN21 |
Water discharges |
* |
|
EN22 |
Total amount of waste |
|
|
EN23 |
Significant spills |
* |
Products and services
|
No. |
Indicator |
Link |
|---|---|---|
|
EN26 |
Environmental impact of products and services |
|
|
EN27 |
Products sold that are reclaimed |
n.r., * |
Compliance and transport
|
No. |
Indicator |
Link |
|---|---|---|
|
EN28 |
Incidents of non-compliance |
* |
|
EN29 |
Impacts from transport |
|
7.Social performance indicators
Labor practices and decent work
|
No. |
Indicator |
Link |
|---|---|---|
|
DMA LA |
Disclosure on management approach LA |
|
|
LA1 |
Breakdown of workforce |
|
|
LA2 |
Employee turnover |
* |
|
LA4 |
Collective bargaining agreements |
|
|
LA5 |
Operational changes |
CRR 32, * |
|
LA6 |
Workforce in health and safety committees |
|
|
LA7 |
Absentee rates and injuries |
* |
|
LA8 |
Risk prevention of serious diseases |
|
|
LA10 |
Training per employee |
BS AR 12-13, * |
|
LA11 |
Skills management |
|
|
LA12 |
Regular performance review |
|
|
LA13 |
Workforce diversity |
|
|
LA14 |
Salary ratio by gender |
* |
Human rights
|
No. |
Indicator |
Link |
|---|---|---|
|
DMA HR |
Disclosure on management approach HR |
|
|
HR1 |
Human rights considerations in investment agreements |
|
|
HR2 |
Supplier screening on human rights |
|
|
HR4 |
Non-discrimination |
|
|
HR5 |
Freedom of association |
|
|
HR6 |
Child labor |
|
|
HR7 |
Forced or compulsory labor |
|
Society
|
No. |
Indicator |
Link |
|---|---|---|
|
DMA PR |
Disclosure on mangement approach PR |
|
|
PR1 |
Health and safety of products and services |
n.r., * |
|
PR3 |
Product and service information |
|
|
PR5 |
Customer satisfaction |
|
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PR6 |
Marketing standards and voluntary codes |
|
|
PR9 |
Product non-compliance |
|
Product responsibility
|
No. |
Indicator |
Link |
|---|---|---|
|
DMA PR |
Disclosure on mangement approach PR |
|
|
PR1 |
Health and safety of products and services |
n.r., * |
|
PR3 |
Product and service information |
|
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PR5 |
Customer satisfaction |
|
|
PR6 |
Marketing standards and voluntary codes |
|
|
PR9 |
Product non-compliance |
|
8. Sector specific disclosure on management approach
CSR Management
|
No. |
Indicator |
Link |
|---|---|---|
|
FS1 |
Environmental or social business policies |
|
|
FS2 |
Assessment and screening of environmental and social risks |
|
|
FS3 |
Monitoring clients' implementation of social or environmental agreements |
|
|
FS4 |
Staff training on environmental and social policies |
|
|
FS5 |
Client interactions regarding environmental or social opportunities and risks |
|
Sector specific performance indicators
|
No. |
Indicator |
Link |
|---|---|---|
|
FS6 |
Percentage of portfolio for business lines by region, size and sector |
|
|
FS7 |
Value of products and services designed to deliver a specific social benefit |
|
|
FS8 |
Value of products and services designed to deliver a specific environmental benefit |
|
|
FS9 |
Coverage and frequency of sustainability risk audits |
* |
|
FS10 |
Interaction with companies on environmental or social issues |
|
|
FS11 |
Assets subject to positive or negative environmental or social screening |
|
|
FS12 |
Voting policies applied to environmental or social issues |
* |
|
FS13 |
Access points in low-populated or economically disadvanteged areas |
|
|
FS14 |
Initiatives to provide access to financial services to disadvantaged people |
|
|
FS15 |
Policies for the fair design and sale of financial products and services |
|
|
FS16 |
Initiatives to enhance financial literacy |
Microfinance Capacity Building Initiative
|
Legend
AR = Credit Suisse Group Annual Report 2010
CRR = Credit Suisse Group Corporate Responsibility Report 2010
CoC = Credit Suisse Group Code of Conduct
BS AR = Credit Suisse Business School Annual Report 2010
n.r. = Performance indicator not relevant or not applicable for financial services providers
* = See explanations (pages 2-3)
Secondary Content
