Clients

A wide variety of products and services, professional advice and rapid execution are prerequisites for any company wishing to achieve a high level of client satisfaction in the market. An acute awareness of responsibility and the fulfillment of due diligence requirements are also essential factors to secure client trust in the long term.

Trust and expertise

Credit Suisse strives to offer its clients innovative products and services that are tailored to their needs and assigns considerable importance to the provision of individual advice, swift and reliable execution and easy access to banking services. Credit Suisse regularly reviews client satisfaction to ensure that it is fulfilling client expectations and makes targeted improvements wherever necessary.

Due diligence requirements

In order to meet high standards of credibility and trust, Credit Suisse respects the privacy of clients while observing the relevant legal parameters. However, due diligence requirements also apply in respect of products and services. In view of the growing complexity of companies and their increasing interaction with their environment, the nature of risk has changed and risks have become more diverse. The number and scale of non-traditional risks such as environmental and social risks has increased and they must therefore be incorporated into risk management.

Sustainable Investments

Credit Suisse launched products with an environmental and social focus at an early stage and has thus been able to make targeted use of a variety of opportunities. Examples include sustainable investment solutions as well as microfinance products that are based on an innovative form of lending in emerging and developing countries.