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PrimeBroker (Fixed Income)
We provide customized service designed around your trading needs and systems. After an in-depth analysis of your business needs, our dedicated client representatives will work closely with you to customize prime brokerage organizational structure to fit your specific requirements. Tell us how you want to run your business and we will custom tailor a plan and assist you in implementing it.
Typically, each client is assigned two customer representatives - a primary and a secondary account manager who work together closely as a team. They are responsible for issues relating to trade entry, portfolio balancing and cash management, as well as issues relating to clearance, settlements, corporate actions and money movements. These seasoned professionals are experts in operations, margins and repo financing with in-depth knowledge of all other fixed income products. They will maintain close contact with you and with industry developments.
This structure allows us to deliver Credit Suisse's global infrastructure to our customers in the most efficient manner with only one point of contact. Your personal service representatives are part of a larger Fixed Income Prime Brokerage team, all of whom are knowledgeable about your account. Together with their counterparts around the world, they stand ready to provide you with seamless quality service, worldwide, 24 hours a day. Further, Credit Suisse's senior relationship management ensures that each of our customers receives not only the highest level of service from the Fixed Income Prime Brokerage group, but also the integrated services of our entire bank. We maintain our high performance standards through a written service agreement against which you will be able to measure the quality of the service we deliver on a continuing basis.
If you experience technical difficulties accessing the PrimeBroker Web site, please contact our technical support staff via the telephone number or e-mail address listed on the right.
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Contacts
- Business Support:
+1 212 325 0258 - Technical Support:
+1 212 325 3087 - mail.support@credit-suisse.com