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Mumbai Bank Branch

Customer Service Policies / Guidelines

Cheque Collection Policy

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Compensation Policy

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Deposit Policy

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Customer Redressal Policy

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Citizen's Charter

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Information on Banking Ombudsman

PDF  

Detailed Statement of Complaints

PDF  

DICGC Notice

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Unclaimed​ Deposits/Inoperative Accounts

PDF 

Important Information

Account Opening Forms: For Deposit Products:
- Corporate Client

PDF 

Account Opening Forms: For Deposit Products:
- Non-Corporate Client

PDF 

Account Opening Forms: For Deposit Products: -Non-Resident

PDF 

Account Opening Forms: For Loans and Advances

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Anti Money Laundering and Know Your Client Guidelines

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Base Rate

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Tariff Structure for Services

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Terms and Conditions:
- Corporates

PDF  

Terms and Conditions:
- Non-Corporates

PDF  

Terms and Conditions:
- Non-Resident

PDF 

Deposit Rate Chart

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Beware of fictitious offers / lottery winnings / cheap funds offer
RBI Advisory 

RBI Advisory

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RBI Press Release

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Disclosures

Basel II / III Disclosures:

 

FY 2010-11:

 

- Basel II Disclosure - March 2011

PDF 

FY 2011-12:

 

- Basel II Disclosure - September 2011

PDF 

- Basel II Disclosure - March 2012

PDF 

- Capital adequacy ratio 2011-2012

PDF 

FY 2012-13:

 

- Basel II Disclosure - September 2012

PDF 

- Basel II Disclosure - March 2013

PDF 

- Capital adequacy ratio 2012-2013

PDF 

FY 2013-14:

 

- Basel III Disclosure - September 2013

PDF 

- Basel III Disclosure - December 2013

PDF 

- Basel III Disclosure - March 2014

PDF 

- Capital adequacy ratio 2013-2014

PDF 

 

Audited Financial  Statements:

 

FY 2010-11:

 

- Audited Financial Statements FY 2011

ZIP 

FY 2011-12:

 

- Audited Financial Statements FY 2012

ZIP 

FY 2012-13:

 

- Audited Financial Statements FY 2013

ZIP 

FY 2013-14:

 

- Audited Financial Statements FY 2014

ZIP 

Secondary Content

Contact Us

Credit Suisse AG, Mumbai Branch
10th Floor, Ceejay House, Plot F, Shivsagar Estate, Dr Annie Besant Road, Worli,
Mumbai 400 018
Ph: 022 6777 3400
Fax: 022 6777 3600

Branch Manager, Mumbai

Mr. Sanjeev Bajaj
Ph: 022 6777 3400
Fax: 022 6777 3600

Chief Operating Officer

Mr. Neil Bharadwaj 
Ph: 022 6777 3621 
Fax: 022 6777 3600

Branch Compliance Officer, Mumbai

Mr. PC Singh
Ph: 022 6777 3729
Fax: 022 6777 3600

Branch Operations Officer, Mumbai

Mr. Rajesh Gupta 
Ph: 022 6777 3658 
Fax: 022 6777 3600

RTGS/NEFT

Details

Bank IFSC/NEFT Code: CRES0000001

Helpdesk Queries 

Mr. Rajesh Gupta/Yogesh Bachwani
Ph: 022 6777 3658/3417
Fax: 022 6777 3600 

Principal Nodal Officer

Mr. PC Singh
Ph: 022 6777 3729
Fax: 022 6777 3600